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“I switched my phone services to Verizon and am so very happy that I did. I am saving a lot of money since the switch and am enjoying spending my extra money elsewhere. The customer service is outstanding, and when I enter the store, I am greeted with a smile, with no wait time.”
“Shana was such a wonderful blessing for me! She knows her info when it comes to these phones! My bill is much lower & she diligently worked to get everything right while transferring phone numbers & cancelling things on my bill I hadn’t used in years!
Go to the AT&T on 39th & 13th! U won’t be disappointed!!!
If can’t get Shana
Maddy will do her thang for u too!
Ps. Bring Maddy Burken bag if u have one laying around! U won’t be disappointed!!!”
“I love ubreakifix. Customer service is amazing. My issue with my phone was fixed on the spot. I've been here 3 times within a couple yrs and never had a bad experience.”
“Stephanie was incredibly supportive in helping me activate my new phone on my existing account, and giving me the customer service number where a man named Jose also was very helpful:)”
“Tiffany and Shane were amazing. The store manager was also amazing, I cannot remember his name, but he was great. Tiffany and Shane fixed my issue, and was professional, focused, and had me heading home quickly with everything resolved. We will recommend the Archer Road AT&T store to everyone we can.”
“A little sad that Google now charges for storage but these guys were so informative I can't be mad. Alyssa helps me consistently and makes sure I know no problem is too small they are always there to help me. And I greatly appreciate it”
“Amazing customer service! Jarred and Phillip helped us move from Verizon to ATNT; upgraded our lines, and even though they didn’t have the new phone I wanted in the color I wanted, they arranged so I could get my new device in less than 2 days via shipping!
Philip was very informative and helpful while also training a new staff member; and Jarred was very helpful in getting us the best deal possible for our needs!
DJ was also super helpful when Phillip had a question or two!
Overall, great staff, stellar service and overall satisfied with our new phone plan!”
“Went in for 4 new lines that I was porting from 2 other service providers. I was helped by Gwen who was friendly, knowledgeable and extremely patient in helping get it done. I would recommend her for anyone needing assistance as she went through so many options to get done all the things we needed and never once got upset or frustrated.”
“I had been to Gatortec in Gainesville on 34th Street, many times for help with my iPhones. The customer service representatives both Alex and Hannah were very helpful, provided excellent services every time. Both of them are pleasant, professional and solved my issues every time. They are an asset to Gatortec Store.I highly recommend both of them!Thank you both, Alex and Hannah!Great job always!?”
“I brought two iphones in for screen replacements. One of the phones had a screen replacement elsewhere and I was having a lot of trouble with "ghost touching." I don't believe anyone in Gainesville has better pricing than these folks. The quality of the screens appears to be excellent. Turnaround was super fast: both phones were done in an hour and half (and if the person in line ahead of me hadn't been getting a screen replacement as well, they would have had them done in less than hour!). Very happy with this experience.”
“I would like to take the time to acknowledge n amazing team member, Dolan, who always goes above and beyond EVERYTIME,we enter Cricket. He has always given us great, I mean above and beyond service, with a smile. What an asset to your company. We will be back! Thanks for helping us with all our needs.”
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“I forgot managers name I’m sorry but I went in there with what I thought was a broken iphone.. after I described the problem he knew immediately what it was a 3 second fix absolutely great service and honest people in this store”