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April 2024 by Stephen Hulst
I took my son Thursday night to get an outfit for prom. It was a great experience, I didn’t have to do anything the staff helped and fitted my son, marked the lengths for alterations, and I was out of there in no time. Got a call the following morning from the same guy that helped be the night before saying the alterations were done and we could put it up. 5 stars from me, super happy with the guy that helped, hope his boss sees this.
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March 2024 by John Reagle
Service was amazing; the staff was very patient and not pushy whatsoever
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March 2024 by David Hixon
Found the dinner jacket I needed, but they were a little pushy on other items I didn't need.
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February 2024 by Javier Marrero
Great customer service
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February 2024 by mystery magic
Extremely rude and snooty. Poor customer service. We went on 02/17/24. Employees were not only rude to us but rude after they got another persons measurements wrong. Extremely disappointed.
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February 2024 by Al's TV Antenna & Satellite
I picked up a very nice suit. The staff was very busy with a wedding party. But, they still took great care picking out my suit.
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February 2024 by Alan Lund
Harold was very helpful and accommodating.
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February 2024 by Angela Couret
I have an adult son with intellectual disabilities, Alberto, and he was invited to the amazing “Night to Shine” event, in Gainesville, FL. We were told that Men’s Wearhouse had a special rental package for our special men and women. We visited the Gainesville facility and a lovely young woman, Cate, helped us find something that fit our budget and fit Alberto well. She was kind and very patient with Alberto, who was so very excited! Thank you, Cate, and thanks also to the store manager. Alberto will have an unforgettable night and look very sharp indeed!
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February 2024 by Rafiul Kabir
I bought a carcoat from there, I ordered online. It was awesome.
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December 2023 by Tillmer Carter
I have shopped here for years and the customer service has been great the last year when Eric and the other guys were there it was great now horrible this was a go to spot for me every weekend or every other now just the attitude of the people who work there I walk in and simply ask do I have any coupons in the system and the young lady asked did they send you any I said don't no can you check for me she said when I finish this after asking my name and email goes and get the manager he said I don't fine I ask about a jacket completely ignored so I keep browsing final young guy comes over after handling his client and says hey did you need a size yes I want medium we talk for a min he told me he's been there for months and I appreciated him while the manager and to lady associate did nothing what they did will make you lose money what he did will save you business
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November 2023 by Elizabeth Quinlan
We went into the store to find a suit for my husband for our wedding. We had a basic idea of what we wanted, but we weren't 100% set on anything. Kate helped us and she was absolutely wonderful. We picked out a suit and planned to buy it a few weeks later. We went to dinner and then decided we wanted to look at more suit options. We went BACK to the store and Kate helped us AGAIN and she was just as wonderful. She was patient, helpful, and very kind and sweet. This store has wonderful employees, I would reccomend it to anyone.
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November 2023 by Tay J
Horrible customer service. Absolutely sucks. Everyone in the store had assistance accept us. The assistance that we did receive walked away from us and ignored us until it was time to check out. The Only black people in the store, helping ourselves to our own clothes. if you're black I wouldn't even recommend wasting time going here. I felt absolutely out of place in this environment. 0 Starz
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November 2023 by Michael Field
Heard employee talking trash about me. I told her I was going to ask my girlfriend for some feedback so I wait a few minutes to hear back and I hear her loudly complaining about how I'm taking forever. I think I heard her say some additional things about my appearance. I have never been so infuriated as a customer ever. I spent over $500 and was humiliated in the process.
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October 2023 by Alondra Fernandez
Maria is amazing!!! So kind & very knowledgeable! It was hard making an appointment so that’s why I’m giving it four stars & one of the managers wasn’t very kind but Maria went above and beyond. We made sure to come back to her! We bought a custom fit.
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October 2023 by Zaina Sheets
Wow terrible experience. Came into here one night, place was completely empty. We were told nope can't help you, you need to make an appointment or come back later without an appointment. So we made an appointment for today at 6pm. People came in after us and were seen before us. When we told them we were taking our business elsewhere and they looked appalled and shocked. Sorry you barely acknowledged us, we have an appointment for wedding tux's and you decided to help a bunch of homecoming boys.Save your time take your business elsewhere and avoid wasting your peoples time!
