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October 2024 by koko Yeh
A very friendly, nice gentleman to introduce the nice quality mattress. We had a very pleasant shopping experience with Mattress Firm. Appreciated !
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October 2024 by Wesley Moore
Louise was very knowledgeable and professional. Couldn’t have asked for a better experience.
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October 2024 by Bill Conner
Louise was great - very friendly and very knowledgeable about the products.
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October 2024 by Sheila Crapo
Went in I had slept on a mattress at an Airbnb and I took a picture of the label went in there. The guy was very helpful. Found it for me one in the warehouse. I’ll have it delivered next Tuesday all this while we have a hurricane coming down on us, I highly recommend mattress firm of Gainesville
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October 2024 by Charles Goodman
very helpful staff. easy to work with
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October 2024 by Jennifer Gaiser
Louise was great! Very thoughtful of what we specifically needed and very patient. She gave us some good advice to take with us into the future as well!
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September 2024 by Ana arias
Great experience! Louise was extremely helpful and considerate about my budget and needs. Extremely recommend! The mattresses are very good quality
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September 2024 by Celeste Skaggs
I want to take a moment to recognize Mrs. Louise Brescia for her superb customer service. She went over and above for me. I was having a lot of low back pain from the new temprapedic bed that I spent 3k++ on and she looked into it for me and found that I needed a firm mattress. I was still under the comfort plan time so I can get it switched out. I appreciate her so much and feel she deserves an award.. she showed me features on this bed I didn't even know that I had. Thank you for a job well done but most of all for your dedication to make things right and coming in on your scheduled day off to take care of me.
Celeste Skaggs
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September 2024 by Cynthia Ferguson
Ms.Louise was wonderful and she was very helpful.
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September 2024 by Eric Mond
Went in with a warranty issue that became very convoluted with exchanges and upgradinging to a better bed. Was taken care of stress free by Louise who handles everything from updating the bed to selecting the shipping dates and making sure the financing was in order.
Stress free and I'll be getting my new bed in 3 days. Thank you!
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September 2024 by Niky Gonzalez
Great customer service!
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September 2024 by Daniel Sombra Advocacia
We were pleased to receive assistance from the representative, Donavan. He demonstrated exceptional friendliness and attentiveness throughout the interaction. We highly recommend his services.
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September 2024 by Ebony Ward
I had a wonderful experience at this location. Louise is an amazing sales Rep, she helped me and my husband find the right mattress for the right price. I recommend everyone go see Louise!
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September 2024 by Anne Seraphine
Our sleep expert, Michael, was amazingly helpful. He was highly knowledgeable and friendly. He let us try different mattresses and never rushed us during our visit or purchase. Mattress Firm is the place to go for a great selection of mattress and outstanding service.
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September 2024 by Carl Williams
Very friendly, & helpful. Pleasant personality.