Mattress Firm 13th Street is dedicated to helping customers find their best sleep every night. The store features well-trained Sleep Experts® who provide personalized solutions, including mattresses, bedding, and essentials. Customers appreciate the wide selection of top brands like Sealy®, Tempur-Pedic®, and Serta®, along with the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Reviews highlight the excellent customer service, with staff members like Janet and Terra praised for their professionalism, knowledge, and friendliness. They assist shoppers in finding the perfect mattress within budget while demonstrating various features. Many customers report having a pleasant experience and express their intention to return for future purchases. Overall, Mattress Firm 13th Street offers a stress-free shopping experience with a focus on customer satisfaction.
Fantastic experience with Elaine. She was extremely knowledgeable and personable making the entire process smooth and enjoyable. She helped me get some discounts I didn't even know were available, and I would've lost out on so much savings if it weren't for her!
November 2025
Terra made the whole process so easy. We had a really great experience and ended up with a perfect mattress and base for us.
November 2025
The manager was excellent , a definitely recommend her for anything
