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October 2024 by Glenna Yeagle
They're not honest people. Waited until my friend pulled the transmission. The price was double, so we came back the next day and they had sold the transmission. So be careful when dealing with these people!
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October 2024 by Terrence Foreman
Absolute Horrible Experience! I purchased a transmission from here and also purchased the 90 Day warranty. I hired a mechanic to install the transmission and unfortunately it didn’t work. So, I then had to pay to have it removed. I live an hour away from the facility, so I made the hours drive, receipt in tow. Numerous Employees began to examine the transmission which very clearly had their proprietary markings all over. However after waiting and re-examining the transmission the on duty sales manager claimed that the transmission was only partially theirs and stated that it was missing some mysterious indentation on the front and refused me a refund. The transmission clearly has their markings and stickers all over it. They will be in for a rude awakening when I file a lawsuit.
UPDATE After contacting the Corporate Office the issue was resolved Fast
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October 2024 by Tobias Beecher
I've been coming here for almost a decade now. This place just keeps getting worse every year. They nickel and dime HARD, and are extremely unreasonable.
I found an owners manual and a small stack of pamphlets that I wanted, but I found out they were going to charge the full cost of an owners manual for every single piece of paper I brought to the checkout, non negotiable. Obviously I decided not to buy the paperwork at that point, so they just threw everything in the trash. Wonderful, classy folks running this place!
Prices have always been higher here than at the Pick 'n' Pull in Tallahassee, but it seems that gap is steadily widening, especially now that they barcode individual parts. Obviously they need to be able charge you more for the Ford mirror than the Chevy mirror!
As a car guy, it also sucks to see some of the vehicles they decide to junk here. Pick 'n' Pull will give nicer vehicles a chance to be sold back to the public, since they double as a used car dealership. This place would pay you $200 for a mint Delorean and then scrap it without a second thought.
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October 2024 by raidel cadenas
Today I was in that place and one of the ladies who works there is a person with a very bad character and is really very racist, the pieces that you have to remove yourself, they charge you for them as if they were new
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October 2024 by Sally Stuart
I needed a steering column part for an older vehicle and was directed to the exact vehicle from which I pulled the part. It worked!
After a week of dead ends and wasted cash, I am finally back on the road!?
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October 2024 by Nicholas Sturgeon
I'd give 0 stars if I could, customer service is horrible. I just needed a certain locations number to ask questions. Kept telling me they would transfer me, then just hang up. Would never drive an hour before knowing if the part I'm looking for is there. Horrible buisness.
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September 2024 by John Rodriguez
Went for a tail light housing got automatically charged a 14 dollar warranty fee a 4 dollar environmental fee witch is made up because the is no such fee on a tail light .so crooks is a understatement but I will be contacting the better business beuro.not to mention consumer affairs.
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September 2024 by John Berto
Always loved LKQ. Great prices on perfectly good FACTORY parts instead of paying for junk knock-offs elsewhere that either don't fit or break easy.
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September 2024 by Aaron Hirko
This place use to be a great place with great prices. They charge a steep fee to be able to return the part almost the same price as the part. I just bought a part then checked the price of a brand new replacement and the prices were nearly the same. Don't waste your time or money here, they are ripping people off
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August 2024 by Jason Farmer
Extremely friendly and helpful staff. I came at the last minute before closing and attempted something I've never done before , couldn't complete task by the closing and had a private escort until I finally gave up like 15 minutes later, walked me out and said bye with a smile, totally patient with me. Come back the following day to retrieve my part, and returned the core the following, only to find out they are multi lingual rather its hablo Espanola or Vale tudo,,,depending on which side of this hemisphere your standing. She takes the cake. 5star for them and a perfect 10 for her.
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August 2024 by Thomas Newsome
Prices are absolutely ridiculous for small parts. It makes no sense to pay to get in, remove your own part and pay these prices when you can order the same part offline, for much less and delivered to your door.
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July 2024 by Jesse Huber
I love this place, it's like my own personal theme park. Some people go to Busch Gardens to enjoy themselves, but I'd much rather go to LKQ and dig around for parts and see these old beauties ? sacrificing their wares upward in dignified martyrdom to keep trucks like mine running strong on the blacktop. I especially appreciate Savannah being a keynote member of this facility's team, as she is always very friendly and professional, even when handling those difficult customers (you know the type, their cat puked in their shoes that morning, so they feel the need to take it out on everybody else that day—she can handle this type with finesse & ease), and she has given me a great deal several times, whenever the condition of a used part was questionable, etc. She is a significant part of the reason why I continue to patronize this branch; I know that if she's working, I will receive great customer service and a friendly chat during checkout. She is a rare find in this day, where most are too glued to their phone to care about being friendly or helpful to customers. Keep up the great work, Savannah! ????♂️
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June 2024 by Ruarai Mckenna
These guys are awesome, prices are really low and they helped me find my lost scooter key. Great selection of old and new vehicles and everything is well organized with a computer system. Best place for used auto parts in GV
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June 2024 by Dinkle Berg
Terrible experience with who I believe was the manager. Im still blown away she let me walk away. I forgot the wire adapters necessary to use the pieces I purchased the day previously. Explained my situation before I went in the yard. They did waive the fee for re entry after seeing my receipt which is the only positive I have. Then after salvaging what I needed I went to leave and they tried to charge me $10 bucks for the adapter piece that goes to the receiver and dash kit for my Ford Taurus which they charged me over a hundred bucks for which I feel is way over priced already. From crutchfield I could get a brand new one for these prices and it would include the adapters. I was forced to return what I had out of principal that I feel they were trying to take advantage of me. I tried to reason with them that I couldnt use the things I had already purchased the day prior without this small six inch adapter but they only wanted more money. They think this stuff is new or something. I would not do business with these people again.
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June 2024 by Sky Tripp
2024 update: they definitely need to clean this yard up it is quite dirty. Just trash everywhere. They're clearly in need of more people working in the office, I had to wait like 10 people 2 get in. And the exit was also kind of slow...
