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November 2023 by maxwell quan
Stephen was super helpful. Its so annoying dealing with people who will upsell you like crazy or pressure you into servicing that you don’t actually need. But Stephen was the exact opposite of that. Explained everything so it was easy to understand and there was no pressure at all. Definitely a place I’d recommend to others. I had a nail in the sidewall of my tire which sucks but they made a bad situation as good as it could’ve been. In and out same day with no appointment
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November 2023 by Kathleen McGuire
Rachel & Dan were so awesome!!! Customer service is outstanding!!! Took me to my car to show me what was needed, explained in detail what work was needed & worked with me on pricing. Did not try to sell me something I did NOT need. Would never take my car anywhere else!!! 10 stars if I could!!! Thank you guys so much!!!!
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November 2023 by David Thomas
I had a nail in my tire and came to this location. There was a new manager there this time. Dan helped me out and made sure everything was taken care of quickly! I was in and out in no time! I highly recommend this location for their quick service and awesome staff! Keep up the great work there Dan! I will definitely be back!
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November 2023 by Meg Morrow
I had a flat tire and was very worried about my car not being ready for me to travel with the next day. I brought my car here and they were able to help me, and everything went very smoothly. Rachel and Stephen were particularly helpful; Rachel is super friendly and welcoming, and Stephen went above and beyond to help ensure I had my car ready in time. He was also very good at communicating the options to me as well as the price differences. 10/10 experience!
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November 2023 by Joe Rosa
John is the absolute man!!! Took my truck to 4 different shops and nobody would touch it. Brought it to Mavis and John had it done within an hour super knowledgeable with Chevrolets. Will be sending all my race car buddy's to him from now on! Can't say enough good things about this store and John. Wish I could give more stars ?
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November 2023 by Aurora
These guys rock! Dan and his team helped straighten out a miscommunication and made everything right for me. Their work and attention to detail is what you would expect of top notch car service. Highly recommend!
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November 2023 by David Kennedy
Extremely quick service for a walk in tire change, ended up needing more maintenance and had the mechanic walk me through it all in order of importance.Services were offered at a good price.Excellent customer service. Front desk is excellent.
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October 2023 by Michael Sellers
Very impressed with this location. I made an appointment for alignment. They took me in immediately. Rachel was outstanding. She got the tech John involved so he could hear my issues and ask questions. After inspecting John had me come out and look at what he found. Very professional and knowledgeable with 20+ years of service. He showed me the issues and explained pros and cons of making the suggested repairs. I really like this approach to service. I will definitely come back for future service
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October 2023 by Lysandra BW
This is a professional and welcoming business. Rachel at the front desk was great! She (and the other awesome man) made this new experience incredibly easy. All the employees are knowledgeable, respectable, and trustworthy. And they did a great job on my tire! I'd definitely come here again.
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October 2023 by Blake Brennen
My experience here went very well! I worked mainly with Seth at the front desk as well as Rachel to get a popped tire replaced and the whole process was quick and painless; Great customer service, very honest and trustworthy people. Charged a very fair and honest price, and pointed out several issues to look into getting fixed in the near future without trying to sell or pressure me into it, and included a fair estimate for each of those as well. As far as mechanics go, I would highly recommend.
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September 2023 by Elvis Gomez
I made an appt at 12 for an oil change. I waited an hour, then went to grab lunch. I came back at 2 to find my car hadn't been started, and other cars that arrived after me being serviced. The attendant started to give me an excuse stating typical service time was 1.5 hours. He thought my appt was at 1. Time management and customer service are non existant at this location
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September 2023 by Frank Ruckle
Best service I've experienced anywhere. Thanks Rachael! Great deal on tires, everything was done to get me the best price and best tires. Manager and staff kept me informed on work. Drove a long way and couldn't be more satisfied. Highly recommended.
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September 2023 by Isabella Lancia
I decided to come here after another shop gave me a ridiculously high quote for new tires. Thank God I did! I got them here instead for a much more reasonable price. Plus, all of the employees are very kind and helpful. Especially the manager that talked to me, Rachel! Cannot recommend this location enough!
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August 2023 by Dee Willis
The lady I spoke to when I came in is SO sweet. I can’t remember her name but she had tattoos and curly hair. She is so helpful and kind. Definitely deserves a raise.
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August 2023 by Maria Miller
WOW! Mavis of Gainesville is AMAZING! Rachel was so friendly and professional! We luckily decided to get off the expressway to explore this college town on the way back to Ohio. We discovered a flat tire that was getting worse. We drive to one tire store and we were turned away as they were going to lunch. We found Mavis and Rachel was a LIFESAVER! She got us in quickly. Chris was absolutely terrific and did a great job on the repair and gave us the reassurance to get home. No worries on a sales pitch here, just great folks who do great work. Store is also spotless! THANK YOU!
