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July 2024 by Alethea Helen
This rating is purely based off of customer service. Called to inquire whether or not they had a shower chair. The person on the phone said they usually do, yet refused to go check when asked. We made a trip to this goodwill 30 minutes later from Alachua, and there was no shower chair there. I hope somehow, the employees here can stop being so lazy and inconsiderate to their customers.
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July 2024 by Lori Lynch
The staff at this Goodwill was so kind and helpful! The store is very clean and any employee that we came across was very happy and polite. I bought a gray recliner that required team work to get apart. They went above and beyond to help and it did not go unnoticed for sure! I also accidentally told them that a buggy was not ours, not knowing my daughter left it there for me to watch. The clothes got put back. When we realized what happened the girl ,who just put them away, helped us find the items again. Great employees are very hard to come across these days! Hats off to these ladies and gentlemen.
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July 2024 by Laura Kaplan
I can always find useful or fun stuff at this store. Check it out and save money on clothes, shoes, home decor, and so much more. Located at 23rd and 441 in Gainsville, Florida.
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June 2024 by Amsterdam, Sick of poor service
Said hello to an employee as we were walking into the store together, she ignored me then let the door close in my face rather than hold it open for the cart and I as most decent ppl would do. I let it slide even though she obviously did this on purpose, there's no dought. I'm not quite sure what I did to offend this employee but the other employee behind the register also completely ignored me upon entering as I said hello. What's going on here? I decided to abandon my cart a few feet into the store and just leave. I wouldn't want to actually find something to purchase and have to deal with one of these rude women. Please someone in charge ask these employees what a person they've never met before could of possibly done to offend them! ? Be better, y'all work in customer service. EVERYONE should be treated the same no matter what they look like. This goes in ALL directions! Not one way.
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April 2024 by Jade Boyd
This goodwill is the best one in town. I called both to ask if they had a cane because my husband is injured. The other goodwill associate was super rude, mumbled, and didn’t give any info on if there was a cane at the store. The associate at this store was so kind and helpful on the phone, she gave me prices and details on the available canes without me having to ask! If you have to choose one, this is the better goodwill.
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February 2024 by Ruut Thompson
Good brand name clothes at good prices. The clothes are in pretty good shape.
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February 2024 by Little Wolf
I absolutely love this store! Prices are unbeatable, the staff are just lovely, and everything in the store is high quality. I love how everything is organized. All of the staff work so hard. I have been to many goodwills, but this is my favorite one and I will continue to come back here! There is no better Goodwill than this one!! You will not regret coming here
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November 2023 by Tyanna Tretter
They're operating hours posted on their building say they close at 7:00 p.m. I was there before 6:30 p.m. they would not accept my donation because they were closing. Their sign on their door literally says drop off between open and close. Again they're closing hours are 7:00 p.m. during the week. Oh and the guy took somebody else's donation because it was one bag but wouldn't take mine because I had multiple things.
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November 2023 by Chris R
Was visiting the area and found this Goodwill. Staff was super nice and store was filled with great buys and I left with quite a lot.
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November 2023 by Donna Crowe
Every visit I have to decide if I want to wait in line for the 1 working cashier....pricing is also high for certain items
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October 2023 by April Flowers
What a rip off of an experience. The cashier tried to charge me $60 for 2 jackets. Got an attitude with me when I asked why a donated item was marked up so high? Shouldn't every jacket be the same price? I understand folks need to be paid but going to goodwill and being expected to pay $30 for an extremely worn coat is absolute robbery. Disgusting.
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August 2023 by Joey “J” Cook
I loved it
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August 2023 by shellyh Harris
Good prices, lots available
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August 2023 by James Schindler
Our cashier was friendly.
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August 2023 by Raychelle
Not good
