Gatorland Toyota Collision Center in Gainesville, FL, is highly praised for its quality work and excellent customer service. The team, including Jon, JB, and John, consistently goes above and beyond to ensure customer satisfaction. They are known for their professionalism, friendliness, and helpfulness throughout the repair process. Customers appreciate the thorough communication and the way the staff keeps them informed every step of the way, although some mention that communication can sometimes be slow. The technicians are skilled at restoring vehicles to their original condition, whether it's fixing paint on a Toyota Avalon or repairing the front end of a Toyota Tundra. The facility uses advanced repair techniques and has a state-of-the-art setup, resulting in high-quality craftsmanship. Many reviews highlight the personalized attention and the respectful treatment customers receive, making the experience smooth and reassuring. Despite occasional delays, the overall process is described as efficient, with repairs completed in about a week. Customers feel confident trusting Gatorland Toyota Collision Center for collision repairs and recommend the business for its good old-fashioned customer service combined with professional expertise.
I could not ask for better customer service and feel like I am one of the family each time I call. John O'Halloran is awesome and is always helpful. Will not take my car to any other repair shop. You will not be disappointed
September 2025
I can't say enough about this place. Everyone was top notch. My car looks brand new. Amazing job! Thank you so much for your kindness and the for basically giving new life to our family vehicle.
August 2025
They finished my car in about 10 days. Did an excellent job? I was sideswiped In an accident the final job was excellent