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February 2024 by Ron G.
As we entered the store we were greeted by Rae. We explained what we were looking for and she took us around and showed us several couches. We eliminated several for a variety of reasons. My wife found a couple and we were trying them out. Rae explained the difference to us and was able to answer our questions, which means she is knowledgeable with her products. We settled on one, got a very good price (Presidents Day Sale.) I was surprised when she said it would be delivered the next Saturday. On Saturday we were give a 2 hour window and the delivery people (William and Frank) showed up right in the middle of our 2 hour window. They removed the couch that was there and brought in the other couch. They were very careful on both ends. We chatted and kid with them and they were both a lot of fun and pleasant as well. They rounded up a great experience and I wouldn't hesitate to deal with Rai again and hope William and Frank make the delivery if we order things again.
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January 2024 by Joshua & Julie OBryant
Awesome experience. Was provided great educational info when we went in to choose a mattress and ended up with what I think is the perfect mattress for us. Our salesman was John Hammonds and we had a great experience working with him. Very knowledgeable without being pushy or trying to steer us towards something. We have shopped here in the past and purchased a sofa, and we will for sure be back as I think this store has some of the better quality furniture in town.
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January 2024 by Ryan Martin
I bought my furniture from furniture country nearly 4 years ago. When we purchased them we decided to get protection insurance for our couches. For a couple hundred more dollars it gave us the peace of mind that if something happened to them then we would be able to have them repaired.Fast forward to today, we needed said repair! Luckily in short notice they sent two kind gentlemen, William and Frank, to come investigate the issues and take pictures of the damages. I’m hopeful that they will be able to get my claim in promptly and a repair be done soon.
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January 2024 by Cindy Woodard
My husband and I enjoyed a no hassle visit at Furniture Country. Zach was available when we had questions but didn't follow us around the store. We ended up buying a sofa and chair. The delivery experience was wonderful. The gentlemen that delivered the furniture were friendly and courteous and made sure recliners worked before leaving. I would definitely recommend them.
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January 2024 by S Plew
Rae was super easy to work with in selecting our power recliner. She is very knowledgeable about the different brands of furniture. No pressure just interested in helping you find the right furniture. Thank you Rae!Delivery was quick and very easy. William did a great job. Thank you!
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December 2023 by desi lough
Recently went searching for a new couch and had the best experience at furniture country. The store is clean, spacious, and has many options to choose from- especially when looking for an American made product. Greg was super helpful in making sure we found exactly the set up and fabric desired for our reclining sectional and the purchase process was easy with zero gimmicks. They offer a great extended warranty option to protect your furniture from spills, rips, stains, and mechanical issues at a fair price. We feel good about choosing a family owned business like Furniture country for our needs. Thanks again, Greg!!
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December 2023 by Jen Cook
Greg was attentive and has a good balance of knowing when to check on his customers as they are browsing in the store. He was helpful as I made decisions on color schemes (rug, lamps, tables, etc). And he made the ordering process easy. I expect a wonderful delivery time in several days!12/18/23: A rocking chair I ordered was built on-site recently, and I did my own pick up/delivery. After the hauling process, I noticed a few loose parts. Office personnel stopped by the house on her way home to see if she could help. The next business day, the store picked it up, the master craftsman tightened everything and the store returned it same day, as a courtesy. And they were very nice from start to finish. These are good people and fair. I would highly recommend Furniture Country for your furniture needs!
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October 2023 by Ceri Borde
Oren and Zachary were the salesmen that assisted us. They both were kind, and eager to assist my husband and I find a couch that fit our needs. They even encouraged us to rearrange the floor furniture to figure out dimensions. Oren had assisted me months ago before we were ready to purchase. The employees were friendly and kind. The sale prices seemed reasonable and the furniture selection was of quality. They were able to pack up, clean and drop off our couch for an additional $150. They called 48hrs ahead of time to give us window of time for the delivery. Professional and efficient. My only suggestion is to have dimensions available on the items.
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October 2023 by arlene perlette
Outstanding experience at Furniture Country! My salesperson, Greg, was very helpful, knowledgeable, and professional. He was a wealth of information regarding my purchase, and was extremely efficient and thorough with my questions and with finalizing my purchase. He helped me find exactly what I was looking for and was very pleasant to deal with.
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October 2023 by Nina Hughes
Furniture Country has great deals in all of their items. We were able to buy what we wanted the same day. Greg who assisted us was very nice and helpful during our transaction. John also answers text messages promptly regarding inquiries. Delivery and set up was excellent. We will definitely shop there again. Thank you so much! 5 stars!
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October 2023 by Evette Hutchinson
Oran Hutchinson is an AMAZING saleperson. He is honest, patient kind, no pressure sales p and is very knowledgeable about the furniture. He is always available even when he is not at the store. He will work very hard to supply your furniture needs. So when you go into the store please remember to ask for Oran you want be disappointed.
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October 2023 by Orfan Ajlani
We had the best service today at Furniture Country. We had Greg as are sales rep. He made us feel relaxed and at ease. We took our time and looked all around the store. The highlight of my visit seeing the owner Randy I hadn't seen in a very long time! Furniture Country has been around for about 40 years. If you need furniture please try them out. Professional people and a great company.
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September 2023 by Melinda Stephenson
Thought I found the perfect recliner, but discovered I needed a different style. No problem! Excellent customer service from Greg, our salesman. Plus, with such a large inventory, I was able to find exactly what I needed. Also, pleased to find out the store offers a “same as cash” option. Over all a very easy shopping experience. Would recommend checking out Furniture Country for your next furniture purchase.
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September 2023 by Al Bassett
Tiffany was great help she answered all my questions ( even on her day off). That lead to a great sale. New furniture looks great. Delivery was spot on caring and very professional. The company went above and beyond to meet my needs. Thank you and I would recommend Furniture Country.
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September 2023 by Becky R
We spent the day visiting different furniture stores in Gainesville before we finally went to Furniture Country. I wish we would’ve just went there first! The atmosphere of the store is amazing.We had the pleasure of working with Oran. Very nice gentleman with a lot of patience. We only had an idea of what we wanted and he was very helpful with all the questions we had, running numbers on different sets, and helping us pick something that would fit our needs. Liz was also incredible, once we had everything picked, she helped us with the financing and warranties. We were there past closing and I know that’s a lot to deal with when you’ve been working all day, so we are very grateful for their kindness and service. Highly recommend Furniture Country.