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February 2024 by Renee Holland
I had an extenuating circumstance that would not allow me to travel with my dogs. This location did nothing to remedy the situation. I called days in advance, and they still refused to refund my reservation. Last time I will book with them.
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January 2024 by nathan bischoff
The staff (in their entirety) have been wonderful to both me and my 'fur princess' Zora (come to think of it, I'm thinking Zora's the one who's center-stage ?). Great folks, pretty good-ish pricing... Find yourself in the Gainesville area needing a place to lay your head (and your respective fur-family), ESA is a good fit.
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January 2024 by JC Precise Custom Painting, LLC
I had a great stay they had every thing I needed . Staff and management where amazing and friendly!
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December 2023 by Teresa Love
I stayed at this extended stay in Gainesville for 9 days it came with everything I needed pots,pans etc my room was in a great location on the main floor the staff was wonderful Hailey, Jasmine and Brian helped me tremendously I would definitely stay here
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December 2023 by Elizabeth Hurley
This place is disgusting!! My daughter and her family, including a newborn and a toddler, stayed here. I visited them. The first room they had was roach infested, and the neighbors were loud. And it was on the 3rd floor but the elevator didn't work. They were changed to a different room, which also had roaches but was on the first floor. Her toddler, after only being there for 3 hours, had feet so dirty from the carpet that his feet looked like he had been running around in the parking lot all day. The rooms are outdated and unsanitary. Stay at your own risk! UPDATE: When the front desk was asked for an extra blanket they were told the have none. Unbelievable! What hotel runs out of blankets? Granted it's Florida but it does get cold here!
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December 2023 by Jonah Sicker
Do not stay at Extended Stay America in Gainesviile, Fl. We had a confirmed reservation at the hotel and spent over $500 in football tickets. Less than 48 hours before our stay they cancelled our reservation because they said they were overbooked. They provided no alternative options or further assistance. We were simply left with no where to stay.
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December 2023 by Doretha
Thank you to Brian GM for coming out late Thanksgiving Night to fix the door to the room i was in. It was a chilly night and he did it without complaining. This freezing morning Brain and Haley changed the batteries to the door so I wouldn’t have the issue of getting into the room. Lastly I love the southern hospitality that Jasmine gives every time I come into the office.
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November 2023 by Aslihan Tolu
I reserved my room thinking it will be on the way of my road trip. I had to be on a different way and tried to call before 6 as if they stated on the website. They neither would cancel the reservation not connect me to the manager to talk. The people on the phone were also extremely rude.
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November 2023 by Jerald Smith
The worst that place is
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November 2023 by Mark Geller
10-19-23 so this is current. The filthiest room l have EVER stayed in ( for 4 hours) in my 60+ years on earth. My pictures taken tell the story. Foul smelling from years of old food and cigarettes, corroded toilet, disgusting black and dark gray mold all over shower (did not use). Stained floors you don't want to touch your feet. Checked out before office opened. Gross. Do not stay here for your health. Parking lot with overgrown trees shedding leaves, hallways filthy. BAD...documented everything as hard to believe how bad it really is. Pictures on line are from years ago. Truly fraudulent. The response from the owners is a joke. There are a lot of reviews mentioning filth, so this is their M.O.Noteworthy details: STAY AWAY FOR YOUR HEALTH. THIS PLACE IS SCARY BAD. I AM MAKING IT MY MISSION TO HAVE EXTENDED STAY REMOVE THIS FRANCHISEE FROM THEIR SYSTEM. NO ONE SHOULD BE DEFRAUDED AGAIN LIKE THIS. YOU ARE PUTTING YOUR HEATH AT RISK. I HAVE FULLY DOCUMENTED THE FILTH, MOLD AND CORROSION. COMPLETELY SICKENING.
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November 2023 by Saunna Duran
Needs cleaning
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November 2023 by Jefre Palmer
I had to buy 24 roach bait traps to place around the room to ensure that roaches would no longer be on my bed when I came back at night. The tenants above and beside me also chose to wrestle, lift weights or some other creative endeavor, as they thumped and banged nearly 18-hours a day. My room initially had a broken shower rod and no shower curtain, which took several trips to the office to get resolved. When I arrived, the hotel claimed to be over-sold. All in all, not a shining moment in the customer experience for this franchise.
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October 2023 by Holly Latta
Frankly, this is the worst hotel experience I've ever had. Major issues were everywhere - the shower head was leaking into the wall, causing such significant damage that there was what appeared to be black mold growing. The shower rod was also broken. The floors were so dirty that they turned my socks black. Cabinets were damaged, stains abounded, and the remote for the TV did not work. I did not feel safe or comfortable. This hotel needs major renovations and repairs to be livable. Don't stay here.Safety: Felt very unsafe walking around this hotel.
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October 2023 by Yankee Teitelbaum
STAY FAR AWAY! Worst hotel experience!I usually like extended stay for their amenities (full kitchen). I booked a room with 2 beds for 2 people. I was doing an event and had 8 cases with equipment. They put me on the 3rd floor. When I got to the elevator I saw it was broken (see image). I told them I cannot carry all my stuff upstairs (see image) so they gave me a room on the first floor with only 1 bed. I told them I paid for two and we are two people. They said if I want two beds I'll need to book and pay for another room!! I said I'll take the room on the 3rd floor with no elevator as long as they can store my valuable equipment (the cases had video production equipment that I cannot leave in the car) they said they would not do that!. I booked a new hotel room at HOM hotel 5 min away (much more clean, beautiful and less expensive!!) but I left two items in the room, so I went back to the office to ask them to open it for me. They would not open the door and ignored me! I tried to call from the phone but they would not answer, I called from their service phone (see image) still nothing! my stuff was held hostage in the room! I ended up having to call the Gainesville Police who came and after they knocked and called and spoke to their dispatcher they finally got someone to come out and open the door so I can get my valuables. Don't waste your time on this dump of a place!!
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October 2023 by tom miles
Fire was on counter not attached. Stove top did not get hot. Big stains on carpet. The homeless that stay next door. Huge gap under door. Smell of marijuana coming out of rooms, smoke what you want but room is non smoking. Empty cocaine baggies outside. Subpar TV channels. Ladies do not stay here alone. Half the time elevator would not work. I must say lady running hotel is very nice. I am honest on my reviews. So do not stayRooms: We’re awful no smoke detector, inch high gap under doorSafety: NOT safe homeless nearby very shady people.
