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June 2024 by Esther Lony
Piss poor experience. I have been coming to this establishment for 2 years regularly every 2-3weeks and of course the customer service could be a little better but the disrespect I have experienced today is more than unacceptable! I arrived to fix my nail as I recently broke it at work. I walked in and no one greeted me I spoke with someone and said I needed to fix a nail the person I spoke with looked around and reluctantly got up. As she began my fixing my nail more customers walked in. She greeted them and asked what they wanted of course and then told me to get up and go to someone else as if I was some trash that she couldn’t be bothered with. The next person barely filed my nail put the gel top coat and literally got up and left to service someone else. when I looked at my nails it gave distant cousins and not twins. I literally sat there because ain’t no way I’m being treated like this. So after some time someone finally spoke to me and said I think you’re finished to which I replied I am not because my nail still needs to be fixed. They then began to chatter in their native language and left me sitting there and after 10mintues the original person can and fixed my nail. I will not EVER return and I suggest whoever is reading this and made it this far NEVER EVER EVVER come here. Thank you.
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May 2024 by Kendra Williams
Poor customer service. Don't waste your time coming here.
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April 2024 by Alexis Peacock
Great service. Very professional and knowledgeable.
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April 2024 by Niquara Smith
Kelly is my girl
She’s very persisted and super fast
I love her
Been coming for years
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April 2024 by Samantha Hamilton
These ladies are very professional excellent service. Thank both Sarah and Kelly
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April 2024 by Robin P.
The service and quality of my nails are both fantastic! I have been going to Elegant for almost a year. The nail techs are great and the owner is so kind. I recommend Elegant Nails highly!
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March 2024 by Allison Galarneau
My grandma and I went here on march 20th 2024. I got a simple pedicure with regular polish and my grandma got a mani/ pedi no polish. The person who did my toes told me the polish was dry in which it wasnt which caused me to mess it up. My grandma went to get her mani done and the woman didnt shape her nails, left catches in her nail and didnt even make an effort to do them right. I feel like we shouldve been taken care of a bit better. I think that if you arent getting polish then they dont care. We will never be returning to this business and definitely WOULD NOT RECOMMEND TO ANYONE.
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February 2024 by Kaitlyn H.
I recently got a mani and pedi done here and spend $125. Within a week I was losing nails left and right. Every nail had been re-glued by week 2. They were nice people! If that counts! BUT I did not pay $125 for them to fall off within a week of getting them done! Also, my regular nail didn't even get filed, cut, cleaned, or my cuticles removed before they started the acrylics!
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January 2024 by monica Owens
Excellent service, pleasant atmosphere and an overall great place to come to unwind, relax and enjoy being pampered ?‼️
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December 2023 by Grace Claybourne
It was okay. Cut my cuticle. Definitely didn’t use new/clean nail supplies. Did not deliver requested shape. But overall, it was okay. However,I will come back to give them another chance
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December 2023 by Maria Carolina
Ask prices first. My nails were done in 25 minutes. The girl was rushing. I was charged $50 dollars for acrylic fills because I asked her to make them a little bit shorter. So, it was $40 for fill and $10 for buffing them down. Not a good service and definitely not worth the money.
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December 2023 by Shayla Bonner
My feet looked so bad after getting them done . I gave never had and experience like this before at this place .
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October 2023 by Dexter Fieldson
The prices were made at 150 for a quote when my wife walked out it became 300.00 Mr.Dee the owner my wife has been dealing with them for three years today was the last day who tf gets a 300.00 nail done that isnt famous they pick and choose prices for difftpeople your name is no good here anymore Mr.DeeServices: Nail art
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October 2023 by Brenda Thomas
HORRIBLE nail techs. Showed them a design. Tech, young make, Friday, 08/31/2023, all he had to say was, “we don’t have the products to do that.” Also, requested an overlay but he did these big blunt tip, non polished, nails. I have taken pictures and posting them all over social media. The nails are big and blunt, they got together and tried mixing some messes together to come up with chrome; I still gave him a $12 plus tip because he removed old acrylic also and did a great job with that. I am done with these crooks. The youngest girl there who tries to do eyelashes is horrible also.Services: Nail art
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October 2023 by DIAMOND DIVA
The people who used to own the shop sold it about 2 years ago to these people who clearly have no clue on what good customer service is and definitely don’t know how to do nails or pedicures.. they gave me a foot fungus bcuz they don’t clean and sterilize the pedicure equipment .. just gross .. they are only good for one thing lashes and brows thanks to MeMe the other ones don’t know what their doing .. and she picks and chooses who she provides her services to .. smh bring back the old crew we don’t like the new crew !!!!!Services: Nail extensions
