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October 2024 by Leeah
Stephanie was incredibly supportive in helping me activate my new phone on my existing account, and giving me the customer service number where a man named Jose also was very helpful:)
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September 2024 by Tash Smith
Stephanie at this location was so fast , helpful, and friendly . She answered all my questions regarding coming from an iPhone to a moto 2024 stylus. She said it was a good decision and she truly was telling the truth. I love my new phone and the service I received from Stephanie and Jojo .
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April 2024 by Charles Merrill
Our Representative was amazing from start to finish!!! Thank you ?❤
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February 2024 by Laurel
This "company" is a big fat lie. The people who work for them lie and do not want to help. I have been a customer for many years and I am now going to end my "family plan" and go with another company, one that has morals and better phones and customer service. No compensation for my time or money wasted - go with any other phone company, please.
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February 2024 by Tim Jones
I called about five crickets and couldn’t find the phones I wanted and Alex at the store on archer Road took real good care of me. He called another store and had it brought to that one so I can get the two phones I wanted very nice very helpful. Just a great experience.
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January 2024 by Patricia Nordstrom
Grade service
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September 2023 by jay leja
Devyn and Alex were so helpful and easy to work with. They made it an enjoyable experience. Great service with a smile.
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July 2023 by Hunner wilson
The customer serive is useless, was sold a faulty phone, the phone speaker is shot or something and people cant hear me when i call and i cant really talk and people can't hear me and get little to no effort to help get the situation resolved all they tell you is to call customer service. My 7 day warranty was up super inconvenient
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April 2023 by Juli Aitch
I just went with this company from another and I'm having nothing but problems. I was talked into some phone and went back and forth to make sure it was working correctly. The young man who sold me the phone was kind enough to put my things from the old device to the new one. Now I'm out of email space and email is showing up from 2015? I will be MOVING on once again if I don't get any answers.
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April 2023 by Jro Rain
Cameron and Destiny are the best so helpful and super pleasant.
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March 2023 by Candice Olson
Destiny Rembert with store #80406104 is a GEM. I walked in while she was successfully juggling 4 adults and the system randomly crashing and still walked out COMPLETELY satisfied, with a new phone completely set up just 30 minutes later. I have been with cricket for 5+ years, been through multiple locations closing and I couldn't be happier this one finally has a winner in it.
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August 2022 by Ezequiel Hernandez
This store is super clean and Store Reps are always willing to help customers as much as possible. I’ve purchased several phones from this location and have not had a single problem with them. I purchased one device over a year ago and some other devices about 8 months ago, still working fine!If you go to this location ask for Nick, he is super helpful and nice.If you need help in Spanish, Veronica is Bilingual and is super nice too!Everyone I met here is super nice! Nice people that really care about the customers.I really recommend them!
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November 2021 by AllAround Reviews
Most of these reviews are not from actual customers. Had to beg friends to offset their poor rating. And “Kaia” is the company. Had to make emails to offset the reviews.
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August 2021 by Candice Miller
Drove a distance to this particular location due to the availability of a mobile wireless hotspot and made it there just before closing, had previously ordered thru online and was supposed to pickup in store to avoid an extra fee and the online barcode wouldn't scan correctly, so the guys there waived the extra fee for me which was awesome! And helped me setup the hotspot and answered any questions I had they were very helpful and weren't trying to rush me out of the store even though it was past their closing time! Great service, will recommend to everyone I can! Thank you!
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June 2021 by S. Fletcher
So impressed with this location. Brandon was super nice and incredibly helpful. Gave us honest advice and helped us get a discount on a new phone. Service was top notch! Will definitely recommend to our friends and family.
