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December 2023 by Ed Hammond
After multiple calls to "customer service," in the cloud , I decided it was hopeless, and a complete waste of time and things were getting real complicated very rapidly.. I was leary of going into the office , fearing more of the same .. Then there was Julia , who was really on top of things and fixed everything very rapidly .. When we got there she was already familar with all the stuff I had messed up and we started from scratch and she already had printed out the correct forms.. She has a way of explaining all of Schwab jargon in plain English, and was very helpful in every way
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September 2023 by Phillip Pinon
I got excellent help every time I stopped by.
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September 2023 by dwyane Wade
The worst experience ever. Moved my funds, customer service doesn't want to provided support. Locked me out of my account, moved my funds without my permission. Wasted 3 hours of my life with customer support. The managers are rude. Don't trust them and they will steal your money. Locked me out of my account and took my funds. Refusing to let me access funds.
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May 2022 by Robert L. Kruger
My overall experience with Schwab services at the local office was exemplary. It was friendly, client centered, knowledgeable and professional.
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May 2021 by neal cohen
This was at a satellite Charles Schwab office. It is relatively small but the people working there work as a team so if the person I usually use is not in I can get the exact information I need. Very helpful and quick. They understand what I'm looking for and guide me correctly. Quick and helpful
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May 2021 by Ayacel Mejia
This office at Gainesville have not closed at all and has been there to take care of present clients and future one's too. With all the precautions that are needed at this time because of the virus COVID19.
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April 2021 by Scammers FuckYou
Very unprofessional. I tried to open an account at age 37, and they refused me because my mother with dementia, mental illness and Munchausen by Proxy told them not to open my account. I'm a grown man not living with my mommy. Get a reality check. What kind of professionals let a mommy control a grown man's financial status? They violated my privacy rights altogether by sharing an adult's account status with an adult who has zero rights to the information. Think about who they will be sharing YOUR information with if they did this to me. Your neighbor? Your crazy relatives? Your boss?
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June 2020 by Christine Bohn
Very happy to have local access to Charles Schwab account here in Gainesville FL.
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June 2018 by Riichard Mccurley
Appsoulutly best customer service and bank card services in my 40 yrs of dealing with banks
