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March 2024 by Tillmer Carter
Came in to cash a check teller inform me check cant be cash because of funds in my account won't cover the government issued check did ask why which he explained I would have to deposit so I decided not to so he said or you can take to a check cashing place didn't ask for that info which I thought from his tone and attitude he was being funny so but it's Monday every body has bad days Capitol city Bank Main Street Gainesville fl 1 issue out of 16 years not bad
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December 2023 by Landon Smyle
Genuinely the worst customer you can come across, tellers are lazy, cold hearted and would rather brush you off and speak down to you before answering a question or even attempting to do their job
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October 2023 by J Fralic
Capital city bank has great service
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September 2023 by Mayra Rosario
Good.Good Good. My favorite bank for many years.the service is super good.and the staff very good too.Thanks Capital City.??????.????
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June 2022 by katrina diaz
Very slow service. Never more than two employees working at a time. Drive through is served out of order. Ive brought my change to turn into rolled coins in marked bags and the teller has told me, streesed out this is confusing for her to understand this. I believe she just wants me to organize my change in a way that is easier for her. Ei make a list and stack all the change together. I'll just have to make deposits for my company at another branch because this location is very slow at service.
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June 2022 by The Ziegler Family
Gentleman we dealt with was boring, seemingly disinterested, and did not have answers to many of our questions.We did finally open a checking account, but we do not plan to use this location again.
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April 2022 by Mike Burris
This place is great people
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August 2020 by Jessica Lusk
Ms Karen and ms Dominique are simply amazing. Very helpful and friendly. They set a friendly, professional environment. Wonderful location.
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March 2020 by Crystal Poindexter
Everyone is always so helpful and friendly
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December 2019 by Julia Rose
Really unsure what all the negative reviews were talking about? This place was great! The staff was so friendly and energetic and just so helpful. They were all laughing and smiling and really seemed liked they loved their job.
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October 2019 by Susan Sheppard
Terrible customer service. I bank in Williston and NEVER have a problem with a check. Have been banking with this company for years, have direct deposit with them. This location has different rules than the one where I live, isn't this all the same company. This location should be closed down.
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September 2019 by Samuel Roberts
I'm a member and they have always been helpful and very nice.
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June 2019 by Jean Tokarz
Horriblly rude and not customer friendly!! I pulled up just at 4:59 and the ladies totally closed the windows on me. All I needed to do was make a cash deposit.....bad business!!
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June 2019 by Louie Alvarez
I am a member.
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March 2019 by thalia lol
Terrible customer service. I bank in Williston and NEVER have a problem with a check. Have been banking with this company for years, have direct deposit with them. This location has different rules than the one where I live, isn't this all the same company. This location should be closed down.
