The Best Western Gateway Grand is a good hotel right off the highway that provides a comfortable and clean stay. Guests are always satisfied, noting the rooms are clean, comfortable, and cutely decorated with cold AC. The pool and hot tub are always clean and the perfect temperature. The hotel features a great attached restaurant and the BEST breakfast. The parking lot is safe and well-lit. Staff from the general manager down are friendly, kind, accommodating, and more than helpful, making every experience awesome. The location is convenient and the hotel books quickly for special events. Many guests would stay there again and recommend it highly.
Man. The gentleman at the desk, Kai was more than helpful. I had family visiting from out of town, and he helped to make our 4th of July weekend so awesome! Thanks Kai!
June 2025
This is the only place I stay when I'm in gaensville and I am there quite a bit for work. The staff from the general manager down to the front desk and even the cleaning staff make my experieawesome every time. The pool and hot tub are always clean as well as the rooms and the hotel itself. 10 out of 10 would recommend
June 2025
It was fine for the price. Extremely friendly staff and cleanliness.
