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June 2024 by adam salih
Great service, staff was very nice.
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May 2024 by LTI Group, LLC
Friendly staff and very knowledgeable.
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May 2024 by Michael & Savana
People here.are very friendly. Shout out to anas.
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May 2024 by Qualia L
Anas the store manager changed my flat tire and got me going where I needed to! Great store manager!
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May 2024 by Daniel Jordan
Great service! Fast and reliable!
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April 2024 by Esther
!! If you’re a lady, or anyone, please go with someone !!
Originally, I was hesitant to post about this due to my full name being shown in the review, but since it’s been occasionally still bothering me, I made adjustments and decided to post. I am a college student & this occurred last semester (fall 2023).
I had problems with my tires, and I had to go to 5 different locations including this location. There were two people casually talking outside. A worker and a middle aged man, but I didn’t think about it much. They seemed to be friends/close based on the way they were talking, but these are just assumptions. Not sure why the man was hanging around in the area, because it is kind of secluded. I went inside to ask questions and one of the workers by the front desk was very helpful by recommending other places that could help since they did not have what I needed. After only spending a few minutes inside, I went straight to my car to text my brother what they’ve told me.
I was greeted by a knock on the window and my first mistake was rolling down the windows (but it caught me off guard & I wanted to be polite). The man that was talking with the worker walked over. He looked to be late 30s to early 50s. I can’t remember exactly what he said, but in summary, he asked me a few questions related to if I had family in the army, husband in the military. I replied no to all of them. He introduced himself by saying that he was homeless and that he used to be in the army. “Unlike the other black homeless men” he got himself together and he just needed $15(?) to help him with his situation. Since I had my windows all the way down & he was leaning forward against my car with his arms resting on the door and his hands in my car, I felt scared. Usually it’s good vibes & I happily donate, but in this situation, I felt obligated and was scared to say no. The parking lot was pretty much empty except for a car to my left, but the people looked occupied.
He then asked if he could show me gratitude, which I thought he was going for a handshake (and would’ve been ok with), but I was shocked when he kissed the back of my hand. I remember feeling repelled, mostly because of the vibe and because I don’t like people I don’t know touching me on that level.
He proceeded to tell me I was pretty & asked if I had a husband “no”, he asked if I had a boyfriend (I lied and said yes). But he kept pushing and asked if I had sex yet. I felt really uncomfortable. This was when I should’ve left, but I felt like I couldn’t. My friends told me that I should’ve left a while ago… That I shouldn’t have rolled down my windows and ignored him to begin with, but now I know better. I should’ve lied again, but I told him the truth, prompting him to ask more questions: “why not?” “You’re super pretty” etc. The way he stared at me creeped me out the most. It gives me the chills and I still remember it. What would have he done if no one else was there? I remember giving him a quick response, laughing it off, and saying I really had to go bc of my brother. He surprisingly stopped leaning (got his hands out of my car) and I left as quickly as possible. I cried on FaceTime the whole drive home and no matter how many times I washed my hands, it didn’t feel like enough. I know what happened may not seem bad, but I felt terrified and disgusted which validates the reaction.
This is the first and thankfully the only time I’ve experience anything something like this. This is also my first google review. From the 2 minute interaction I had, they were helpful with recommendations, but I’m rating it a one star due to the workers letting him hang around and to catch other people’s eyes as a warning. Based on the other reviews during that time, it seems like other people experienced flirty encounters as well. I’m not sure if it’s still happening now, but please please go with someone to avoid this
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March 2024 by Fustine Saint-Aude
John S was amazing. Excellent customer service. Relatable and educated on changing the battery. He answered my questions and didn’t show annoyance with my lack of information. The young lady with the short hair was pretty good as well, got me looked up, gave me some information about the battery and provided me with a correct battery.
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March 2024 by Danna
I was in Gainesville visiting, and started having problems starting my car. AutoZone was the nearest place. The employee came out and tested my system for me. It needed a new battery and the employee replaced it for. Everyone at the store was very helpful.
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March 2024 by Marcus Wilson
They always have the quality parts i.like fir a good price
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February 2024 by Paris Green
Kevin was a great help.
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February 2024 by Joe Brown
I had a great shopping experience with a guy name Kevin at your East University Avenue store in Gainesville Florida.
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January 2024 by Helen Council
I came back home to FL to visit and Kevin changed my windshield wipers for me and he was extremely sweet and helpful!
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January 2024 by Ashley en
Kevin Kelly showed me how to change my lightbulb & then watched me do it. I’m forever grateful. Great customer service thanks Kevin.
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January 2024 by Shandra Green
Kevin was awesome he was very patient with me as a female most man try to sell us everything but what wr really need but he did good on suggestions other items
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January 2024 by James Burtnett
Great place, knowable employees, and fast service.
