Advance Auto Parts at 239 NW 75th St in Gainesville is a reliable store for automotive needs. It offers a wide range of products including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store provides free services such as battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. Customers appreciate the helpful and friendly staff, with several reviews highlighting excellent customer service. One employee, Lou, was especially praised for being honest and helpful. Another staff member, Rob, was recognized for his outstanding service, kindness, and expertise in diagnostics and repairs, making a positive impression on small business owners. Customers also mention the store's convenience for road trips and self-repairs. While most experiences are positive, some reviews note issues with unprofessional behavior from a staff member named Cliff, who was criticized for disrespect and lack of customer service skills. Overall, Advance Auto Parts is seen as a helpful, friendly place with knowledgeable staff providing quality products and free services, making it a go-to spot for automotive needs.
I feel comfortable when I visit the young people who are very attentive and help me with whatever I need.
May 2024
Bought an air cleaner for my car. Want people at work. There were friendly and helpful
May 2024
Matt is an excellent employee, and the core of my positive experience at Advance Auto Parts today. He was very resourceful when helping me to replace my tail light bulbs. He had the knowledge and tools I needed to fix it right. Great job Matt!
