Advance Auto Parts in Gainesville, located at 6392 NW 23rd St, provides a welcoming atmosphere and excellent customer service. Customers frequently praise the friendly and knowledgeable staff, who are always ready to assist with a smile. Many reviews highlight the helpfulness of employees, particularly in providing services like free battery testing, installations, and engine code scanning. One customer shared an experience with a staff member who went above and beyond, demonstrating exceptional professionalism by installing a battery in the rain after assisting with a light bulb issue. The store offers a range of automotive aftermarket products, including top brands like FRAM, Carquest, and DieHard batteries. While some customers noted that not every part may be in stock, the convenience of the location and the small shop feel enhance the shopping experience. Additionally, joining the Speed Perks loyalty program allows customers to earn points for discounts on store items and gas. Though a few reviews mentioned higher prices compared to competitors and some corporate-related issues, the overall sentiment is positive. The supportive and attentive team, led by managers like Mr. Salvatore and Mr. Rockey, ensures that customers leave satisfied, making Advance Auto Parts a reliable choice for automotive needs.
Went in and asked for oil and filter. Walked out happy without too much out of my pocketbook. Went in today and walked out with what I needed and the person who helped was 5 star customer service.
February 2025
Very nice staff. When I walked in I was greeted hello. Asked what was I looking for and showed me right to it. Great service. I will always go to advance Auto parts for any of my car parts
February 2025
Manager really helped out with online order, and installed new battery!
