Aaron's is a business that offers a mix of customer experiences. While some reviews highlight poor interactions with staff, particularly regarding account inquiries and payment issues, others praise the helpfulness and professionalism of employees. Customers have noted unprofessional behavior from management, with one reviewer feeling belittled during a conversation about payments. However, there are several positive remarks about the delivery team, with specific mentions of Tim and DeShontay for their friendly and efficient service. Long-term customers appreciate the excellent service provided by staff like Henry, who is recognized for his prompt and courteous assistance. Additionally, Madison and Sharee received commendations for their communication skills and helpfulness. Overall, Aaron's has a reputation for good service, especially when payments are made on time, but there are concerns about certain interactions that affect the overall customer experience.
Tim and DeShontay just delivered my stove. They were knowledgeable, friendly and efficient. VERY happy with the service. They deserve a 15 out of 10!!
June 2023
people that work there are very friendly and helpful
January 2023
I love Aaron's there not as bad just pay on time and you'll be ok and know your own business you don't have a registered agent. You should know your dates and time.
