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February 2024 by Ambria Rutledge
Quick , reliable and great customer service .
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February 2024 by mark robertson
Professional, very knowledgeable, courteous.No surprises.
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February 2024 by kim gaw
My 2013 Fiat 500 with a manual transmission recently experienced clutch issues, and when I searched on Google for a repair shop in Gainesville, I immediately found AAMCO’s listing. It’s a business name I’ve known and trusted for decades, and they’ve lived up to their reputation once again. I received prompt courteous service from manager Scott Arnold as soon as I called, and that great service continued when I brought the car to them for a free estimate. They tested multiple items to pinpoint the problem, and gave me a reasonable, conservative estimate of the repair cost, which ended up exactly matching the estimate when the repair was completed. Scott will be following up with me after a week and again after a month to be sure that there are no remaining issues to be addressed. I’m very satisfied with my experience and highly recommend this shop.
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February 2024 by Rick Glover
Glad to find a shop that will fix the problem without trying to sell me anything!! These guys are awesome, I'd recommend taking your vehicle here for any trouble. Scott kept me updated on any parts and time to completion. A+ business
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February 2024 by Shelley Russell
They were all prompt and courteous.
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February 2024 by Rita Arwood (RoadRunning Rita)
Got to deal with Scott Arnold this morning. He was professional, thorough, and patient with explaining to me the various service pros and cons and results of my inspection. After having an unpleasant experience the night before at the local dealership, it was a breath of fresh air to have my trust and confidence restored. I definitely would recommend anyone to take their vehicle to this local AAMCO branch. Scott really seemsto know his stuff and went above and beyond meeting my expectations
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February 2024 by Jordan Buck
Great staff, very timely
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February 2024 by Elmer Fudd
The folks there are trustworthy and competent. I recommend them any time.
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February 2024 by Samantha Bryant
Wonderful customer service! Scott made getting a new transmission easy and painless! He took the time to walk me through all of my options and prices. I absolutely recommend this Aamco!
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February 2024 by Redneck Romeo
Worst shop in Gainesville, Will tell you that you need a new transmission to make more money off you, yet after going to two other shops for second opinions, both diagnosed and gave estimates for less then $800 to repair it instead of replacing it.
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February 2024 by James Powell
Scott was very professional and quick to respond to any questions. The work performed was completed within the time frame promised and was very affordable. I would highly recommend Aamco in Gainesville.
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January 2024 by S. Young
I wish I could this place zero stars. I took my car to this place SCOTT(the manger) told me I need a transmission. Which I did not need. AAMCO is a scam!!!
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November 2023 by Carl Williams
I would never recommend taking a vehicle here for repairs. After my experience there. I took my truck thinking I was making a good decision unfortunately it was not. I was lied to on several occasions, took months to get vehicle back then the day I got it I had to take it back to AAMCO because it was not right. Then after a long period I finally get it back only to find out it still was not in right working order. I took it back again only to be told well that's it and warranty is up so there u go. What a horrible experience I feel as though I was done very wrong. After reading reviews I see I was not the only one. But I hope anyone thinking of taking their vehicle here for repairs will read reviews first. This was the worst service I have ever gotten anywhere... I would think that if the Owner of the business was going to reply to a Review at least he should be Honest and accurate. But this is for sure not the case in this situation....Service: Transmission
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October 2023 by Christian Stone
I had to replace the transmission in my car last month. Somebody recommended Aamco, and I'm glad they did! Scott was upfront about the potential price and sent us some financing options that really helped take the sting out of the situation.Some warning lights came on after the transmission replacement, so I took the car into a PepBoys to figure out what was going on. In hindsight, I should have just taken it back to Aamco. PepBoys charged me $120 just to diagnose the problem, then wanted to charge me another $400+ to tighten some bolts and replace a pressure switch. Luckily, I decided to take it back to Aamco at that point, and Scott didn't charge me anything for the work they did! I'm very happy with Aamco and highly recommend them!
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October 2023 by Lauren Ebaugh
edit: it's been about a year and my dash is malfunctioning again. thanks AAMCO for charging me $3,000 for slow and unpleasant service for a repair that doesn't even hold up. I would reccomend y'all go elsewhere.I don't like posting less-than-stellar reviews, but my experience here was kinda frustrating. I dropped my vehicle off on a friday, was told they would run some tests on monday which was fine and understandable. so on monday I get a call very vaguely telling me what the problem was with my car, but maybe that was just my lack of knowledge. regardless, they ordered the part and I was told it would arrive on tuesday and they would fix it up ASAP. not only did the order get delayed and arrived on wednesday, but when they opened up the package on thursdsy, they discovered they had been sent the wrong part. I don't blame AAMCO for this, though it would have been smart of them to ensure the part was still intact upon arrival, but I did need my car as it's my only form of transportation and I had a three hour road trip the next day. seeing as it was still driveable, I asked if it would be safe to drive for three hours. the only response I got was "without the part, you'll just keep having the same problem" as if I was an idiot for asking. I just wanted a professional opinion on if I could get to my destination safely. I did manage to get to and from in one piece. on monday I brought my car back to the shop, as I was told that's when the part would get there and they would start working on it. I called later and was told it would be ready "this evening or tomorrow morning." I called tusday afternoon and was told they were JUST getting to it, despite what I was told earlier. wednesday morning I called and was told the same thing, they had just started working on it. a couple of hours later I get the call in which I'm informed that my car is finally finished. when I went to the shop to pick it up, I did express my grievances about the repair taking longer than I was told it would and that if I knew they weren't going to fix it on monday then I wouldn't have brought it in on monday. I was disregarded, told that they can't control when parts arrive. when I explained that I wasn't upset about that, but about being told it would be done earlier than it actually was, I was told "you kept calling before it was done, I told you I would call you when it was done" as if the problem was me being a nagging customer or something. while they did fix my car up, the customer service was poor and the blame for my grievances was thrown right back on me. I've worked customer service for years and dealt with a lot of BS so I understand how frustrating it can be, but I can't understand why I was treated as such a nuisance. I really don't think I will be back.
