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“ACE Hardware Review
WOW! They really are “The Helpful Hardware Store.” Let me tell you how helpful they are.
I had a problem mounting a TV to a TV stand. I was having an issue with the TV bracket. The screws provided with the mount were much larger than the pre-drilled holes on the bracket, so I had to use smaller screws on the TV.
As I started to mount the TV, the fourth screw would not fit. I searched my supplies of many screws and could not find one that would fit. So, I took the back of the TV and went to ACE Hardware to find the screw I needed.
The first person was helpful, and we went straight to the screw department. We could not find the right screw after testing on their screw finder. Another clerk named Shawna came over and jumped on the problem. She went on the computer and researched the problem. Still, the screw was not identified.
The store manager came over, and still, the screw was not found. Meanwhile, Shawna was still searching on the computer. I suggested the screw and the screw hole were damaged. Shawna finally identified the screw. Then the search began for the screw. Shawna was all over the store, opening many drawers, and finally found the screw. However, the screwhead had a very different head. I said, “Don’t worry, I have every screw bit and would find the right one.”
However, the screw was damaged and wouldn’t fit. I asked if I bought the die, could they rethread the hole. Shawna asked the manager, and he retapped the screw hole, and the problem was solved, thanks to “The Helpful Hardware Store.”
The above process took at least 45 minutes. My purchase was $14.76 for the screws and the rethread die.
So, if you have a hardware problem, no matter if it is large or small, take it to ACE Hardware, and I am sure they will do their best to solve the problem.
Phil Simmons, The Villages, Florida
P.S. The reason I took the time to write this review was that I was so impressed with the helpful service. Many thanks to Shawna, Garth, Brooklyn, and Jeff.”
“They unloaded me in 1.5 hours which is not bad. Overnight parking available. Receiving is on the back end. They will let you use their restrooms. You just have to ask.”
“Had a wonderful experience here today. They have a nice selection of beautiful wood doors for a great price. They have very nice employees with great customer service, ask for G in the door department he went over the top to help us with our purchase today and helped us load it into our trailer.”
“great helpful staff, fast in and out. i wouldnt be in business if it wasnt for harbor freights reasonably priced goods. anything i can get from here, i get from here. makes me sick to go to homedepot and lowes”
“Wow! Maybe a surprising comment about a store like this, but, wow! Met John, the manager, working out in the yard. He listened to our ideas, made a few suggestions and we were ready for our purchase. Michelle, the cashier, was very friendly and handled the transaction smoothly. Hannah, the full time delivery driver, was very friendly and efficient. Three wonderful people who really seemed to care about the customer.”
“I love coming to this store! The management and staff are all friendly, welcoming, and helpful. They accept expired coupons and always give my kiddos a special treat at checkout! The whole family loves this place!”
“Wanted to share our fabulous experience with Wildwood Ace Hardware. Have been to the store several times and have always found it very welcoming and helpful. Decided to order a Weber grill from them. They assembled it, called us to tell us when it would be delivered, called us to confirm the time for delivery and delivered it on time. The delivery driver (Jason?) took the time to walk us through the features of the grill, gave us some helpful tips for using it and keeping it clean, and hooked up the propane tank to test it before leaving. Amazing service that went above and beyond the call of duty. Thanks for such a great experience! Highly recommend them!”
“The staff was very helpful and knowledgeable about the product I was looking for. Very reasonable prices! Stop there before you go anywhere for your mobile home needs! Thank you staff!”
“If you're looking for a part or you're not sure what you need, these people beat the big box stores hands down.They're right there to help you out when you walk in and they are very knowledgeable.”
“Found some cool wind chimes at this store! OMG! We wanted all of them! Alittle expensive but they were super cool and sounded amazing! Nice garden stuff there that you don't see anywhere else!”
“Truly this review is long overdue. We have been purchasing lumber, horse feed, and chickens at Sparr for years. The staff is incredibly patient and their willingness to help far exceeds expectations every time we visit. Today was no exception, as Aubrie took the time to walk us through picking out chickens and answering our many questions, which made for an incredible experience in picking out 8 new family members. Highly recommend!”
“Juan and his team are consummate professionals. They designed and installed a completely custom, master closet for us in a 10x17 space. They were careful to ensure the design met all our wants and needs. We also had them design and install a Murphy bed/bookshelf for my husband's office. Having been a carpenter when he was young my husband is very particular about this type of work. We were very pleased with JAL's workmanship and plan to use them again for an additional project. They are very personable and easy to work with.”
“Recently checked out Weirsdale Mower to purchase a new mower. Not only impressed by products offered, but the knowledge. When describing features didn't want and why, Jamie was quick to suggest perfect machine. Can't wait till new machine arrives.”
8AM - 9PM
1706 Citrus Blvd #1, Leesburg
Hardware Stores
“This branch is ten miles further away than our local Tractor Supply, and I like them about the same in general, but kudos to this branch for a couple of reasons. They stocked an item I needed that our branch doesn't seem to, and whenI put an order in online late in the day I got the email saying it was ready to be picked up early the next morning. The employees are very friendly and helpful as well. I expect to be back there,”
“Never stop improving! Had the best experience at Lowe’s today. Greg B and Mark M went above and beyond to help us! Found what we were looking for at an amazing price! I will never shop at the Orange store!”
“They had what I was looking for. The man in the tool department searched all over for the item that I needed. Thank you for the help! Sorry I didn't get your name.”
“This place has got everything use if it belongs on the trailer or anything else they have it if they don't have it nobody else will they have great prices and good service”
“Many plants ??? good price veg plants 499. Each lettuce ????? ✔️✔️✔️✔️✔️✔️ Linda check out very polite helpful ??? fruited trees price right ??? posting soil good ??? price299”
“I was in this store today and was helped by a fantastic young man. His name is Ben, he was in the lawn and garden section today. I want to let you know that he is a valuable asset to your team!! He was right there with all the answers and assistance. Thank you Ben!!”
6:00 AM - 9:00 PM
9540 US-441, Leesburg
Hardware Stores
“It is an ok place, I would likea personnel at the appliance area a little bit more optimistic about their job, they seemed to just wanting to go home, this feeling it has been the same the 3 times I needed to go there to choose appliences. They messed up the delivery time.Other than that I guess is ok.”
“This is a Great Home Depot. We just got a new Westing House igen4000DFc. This is my review. We just received this Westinghouse, dual fuel, inverter generator. This is fantastic! A 4000 watt quiet, inverter generator for this price is amazing. I love the dual fuel option since we do not want to carry extra gasoline when we travel on our camping trips. The packaging was perfect and the contents included a propane regulator and hose (extra cost with most companies), a bottle of oil, an oil spout and even a little tool pouch with a screw driver, wrench and a spark plug removal tool. Including a bottle of oil is almost unheard of. It may seem like a little thing but it says a lot when a company pays attention to the little things. On the gas, the generator provides 3300 running watts with 4000 peak watts. On propane, it provides 2970 running watts and 3600 peak watts. In case you are not aware, all generators advertise their generator power based upon its peak wattage. I am very pleased to have gotten this generator and would recommend that anyone looking for a generator to seriously consider Westinghouse. Thank you, Westinghouse! We look forward to many years of service from your product. So, so, quite too!!”
“Easy to find what I needed. Checkout was awful. Huge lines at contractors end. Regular checkout didn't know what to do. she sent me to another register after waiting in her line. She said it was to busy for her to ask for help with my order”
“Generally find their employees to be cordial and knowledgeable. Especially like dealing with the former tradesmen and often, Stock holders, you know the one who walks you to the aisle and to the item!”
“Generally find their employees to be cordial and knowledgeable. Especially like dealing with the former tradesmen and often, Stock holders, you know the one who walks you to the aisle and to the item!”
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“Very helpful very knowledgeable above and beyond expectations but I had a boo boo at the register got charged double for a pack of batteries which I'm fixing to return”