“Make my payments every month after a year and a half I got sick and lost $2,000 of income and asked for one emergency skip and resume the following month I was told it was ok to do that and pay $15 extra so I did that and now they call me everyday 6+ times a day saying no that was last month's payment and I'm really confused because I was told I could do an emergency skip for May and resume in June and I kept my word on the agreement and made my June payment with the $15 extra I had a good experience in the store and good experience with my products just this one issue is really mind-boggling because they told me one thing and then they're like no no no I don't think I'll make any future purchases with them I think I'll go with a company that understands an occasional emergency and willing to work with you”
“I went there for an appliance and left there with 4 appliances for amazing prices. Roberto is very friendly, knowledgeable and he has exceptional customer service skills. I enjoyed my visit with their store and would highly recommend to family and friends.”
“Outstanding experience purchasing a Speedqueen washer & dryer. They were very informative, helpful & service orientated. The delivery was immediate & professional, they even gave me a tutorial on how to use the machines. I strongly recommend Ken & Kerrie's!”