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January 2024 by Mike H.
I received a letter stating that they are dropping ATM cards and I would need to get a Debit card. I don't want a Debit Card. I have had the ATM card for years and now they will do away with it them!!! Looking for new credit union. I went to the branch and all called their customer service number and was told "that's the way it is".
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September 2023 by Ronald Martin
Chris helped me start my business account and my savings account she was very helpful she even helped me with my online banking setup
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August 2023 by Olivia Holland
arielle was amazing and resolved my issue within minutes. great service at this location.
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August 2023 by Jake Chibbaro
I went into this VyStar the other day because my debit card had been canceled. Shawn Wang was the person at the counter who helped me. Not only did Shawn get me a new debit card despite the technical difficulties they were having with their card machine, but he gave me excellent advice on what I should do to better prepare for my future. Shawn was extremely nice and was an absolute perfect example of good customer service. Thankyou VyStar and Thankyou shawn
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July 2023 by S R.
I cannot say enough good things about the VP, Chad Cassidy and associate Christiana Greenert! After two weeks of attempting to figure out my options by calling various departments at VyStar which lead to no real answers, I walked in to this branch hoping I might find someone who knew more than the average employee. Chad wasted no time in helping me figure out my options and explain things to me in a simple way which made it easy to understand. From there, Christiana worked her magic to complete the process. I was frustrated and in a time crunch, and frankly, being "one of THOSE" people who no one wants to volunteer to help. Especially at the end of a Monday. I was blown away by their efficiency, their kindness, and their patience with me as they did all the work on their end, to make my portion of the deal as simple as possible. I was pleasantly surprised when they stayed after closing to ensure my transaction was completed that day, soemthing I was not at all expecting. I've had some less than stellar experiences at this branch, which was my main reason for avoiding it for nearly 3 years. However, these two are truly making a difference and I am so grateful for their expertise and professionalism!
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May 2023 by Steve Galette
Kevin Paul Hoag provided me with absolutely the most wonderful service in helping me get a new card and raise my credit limit!
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May 2023 by Stephanie Hillin
Kevin was the MOST helpful and kind relationship specialist at this location. He helped us with all of our needs and went above and beyond for our whole visit. Anytime I need anything with VyStar, I will be coming to see him and you should too! 10/10 recommend!
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May 2023 by Julie Williamson
Kevin was awesome!!! I enjoyed working with him, as he was very knowledgeable & explained everything I’m detail to me making sure I understood everything before I left. I will be back to do more business with him. He is a great asset to your team!!!!
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May 2023 by Amanda Moreland
Kristen Andrews at Julington Creek branch has helped us so much! I am grateful to be a Vystar member!I feel like she worked for me. Therefore, my credit union is working for me.-LifeTime member
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May 2023 by Jeff
I never imagined myself leaving a review for a credit union before, but after receiving exceptional service, I felt compelled.I am specifically here to leave a 5 star review to give recognition to Kevin Hoag, who is a "relationship specialist' at this branch. When I say this guy's service and commitment to help members, is top notch, I mean it. I can not stress it enough, kevin has provided literally the best customer service I can remember receiving. Thank you again Kevin and VCU
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April 2023 by Mark Nugent
Vystar Julington Creek branch is the best! They are very helpful and courteous. Especially Kevin and Kelly! Highly recommend this branch!
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April 2023 by an Awesome person
If you make under 25, 000 a year then you may find it very difficult to get a personal loan approved at vystar. Cutting prices at a yard sale by mowing the lawn does not help you save money on an image consultant but opening an account with VyStar is shear ignorance. 121 is a better financial institution than vystar ever will be.
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March 2023 by jenneration doom
This is a wonderful bank and Kevin Hoag has been the most helpful. Definitely reccomend!
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March 2023 by Laura Burrell
Thanks Kevin at the Jullington Creek office for going above and beyond today. There were a lot of steps and items to do and he continued to ask what else he could do yo assist. He was caring, professional and extremely knowledgeable!
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February 2023 by Terry Sheridan
Kevin Hoag at the Bartram Oaks Walk location was amazing. Helped us get several accounts opened, answered a million questions, and easily handled a few complicated transactions. All in one visit!