“Really amazing pet shop, the animal here are really well taken care of. I got a pair of sugar gliders from here, and they are really healthy. The service is amazing, and the employees explain every detail of what you are looking for. I recommend this place a 100%.”
9AM - 9PM
510 Blanding Blvd Suite 50, Orange Park“Josh was incredibly knowledgeable and helpful. I was greeted upon entry to the store, and Mr Josh asked if I needed assistance with finding anything. I asked which aisle had canned dog food and he pointed me in the right direction. I then asked if there were any sales going on, and he walked me to the area with the sales. When I asked about limited ingredient foods, he recommended several brands by name while explaining what is good about them. When I saw the price of my usual, non-sale option, I calculated the "price to beat." He showed me a brand that was an excellent deal, which he had experience with and knowledge of. I purchased 3 cans, and saved $1 compared to my usual choice, which was already very competitively priced.”
9AM - 7PM
1960 E West Pkwy, Fleming Island“Thank you so much. Lee Loo (my Malinois) finally is enjoying some of the absolute best food available, purchased in your store. With your honesty, integrity, and kind and gentle approach, you will be seeing Lee Loo more often. I just kind of tag along ?May God Bless you and your most precious and deserving animal family and their parents.”
“The guy was very knowledgeable and taught us how to make our fish survive. I didn't buy anything yet but I am definitely going back when my tank is ready. Very cool setup there also. It is so satisfying watching all the marine life.”
“Great selection and very friendly and helpful staff. Big shout out to Annie who was very knowledgeable, helpful and willing to take the time to guide us through setting up our kids first fish tank, thank you. The cash register guy was very friendly and helpful as well. Again, thank you and we will be seeing you soon. I highly recommend this store.”
9AM - 9PM
206 Ashourian Ave Ste 108, St. Augustine“Bri was the best! If everyone in customer service was like Bri, everyone would be the happiest customer ever. I was lucky to have taken my daughter to a friend’s house in St A. I needed something to do for a few hours. I had my new dog Brandy with me, and after she pulled me through a nature park for a ‘nice stroll’ I googled the nearest pet store. I love my Atlantic Beach Pet Supplies Plus, so I was happy that’s what came up. Bri helped me with size, best color for Brandy; she knew style was just as important as a happy walk. ? Bri put each harness on and adjusted each one to fit. She was very generous in doing that! I have never used a harness. It would have taken me through a bout of confusion and frustration to put that thing on a dog who wasn’t wanting to be still for it!! Thank you Bri! And now! Brandy is styling, rockin an ocean blue harness, (the color Bri knew she’d rock) and I’m smiling not getting pulled on our walk! And! The leash no longer goes under her front leg. Ahh, peace!! Thanks Bri!!I also bought treats on sale, and a great de-shedder Bri recommended. She was very patient and understanding about not only getting the perfect style, but also price!!”
10AM - 7PM
11740 San Jose Blvd, Jacksonville“My experience today was phenomenal . The owner and Naomi were so so kind .i seriously wanted to give him a bear hug but didn’t wanna scare him so I refrained. I gave him the nick name PJ (pop jr) since he doesn’t look old enough to be the pop at the mom and pop business . He was so knowledgeable about the food my puppies need and what would fit my budget .(which is an extremely tight one ) they were both so patient . I’ was on my way into my usual pet store but I’m so glad I decided to take a detour today . I have found a place I can trust and also feel welcomed to. Honestly they give a family kind of vibe .. support our local business at earth pets!”
“Great shop and service. I asked advice on getting good flow in a corner tank. Great recommendation on using a vertically mounted gyre pump! I loaded up on Life Rock and will be back for stock once my tank cycles.”
“Amazing place! People who actually care. The very best customer service I have had in a very long time. Excellent products, fast shipping - This WILL be my go-to place for my pets!!”
11AM - 8PM
1910 Wells Rd, Orange Park“Our Experience with Anthony adopting our baby boy,they all went above and beyond to ensure the next member of our family was going to be a great fit and a wonderful blessing. We made a few visits just to make sure our baby was the right one and with the last visit we brought Him home!!”
“We had purchased a baby bunny that had passed in a few days after getting her due to a parasitic infection. We brought vet records to the store in hopes to help them avoid another tragedy with the bunnies they currently had. This is not something that the store is responsible for, nor do we feel this is their fault- We want to share how caring they handled this situation and with so much concern and they too do not want any other families to experience what we went through. This is a wonderful store with great staff.”
“Looking for that item for a pet, or animal? This place probably has it. They stock everything from dogs and cats to pigs and goats, horses and others. Prices reasonable and people friendly.”
“I used the self service premium dog wash, and purchased some medicated wash for my rottweiler Nala. However, I did still use their products as well and let me tell you, it smells soooooo good. I can't remember the name, I believe the face wash was blue berry or something. The bath was easily accessible and the employees were fantastic. My kids enjoyed getting splashed with water every time my dog would shake LOL. I definitely recommend this place. They have a huge selection of pet supplies as well, with very affordable prices. I paid $52 for the bath, their products that came with the bath, medicated shampoo, 2 bags of treats, and other individual treats for my pup. I'd say that's a win! I will most definitely be back again!”
9AM - 5PM
5877 Old Timuquana Rd, Jacksonville“Me and others in my family have been taking our dogs here for many years including their past location. Jared is great with the dogs and is very good about making them feel calm when they are nervous. I'm always happy with the results and the prices are more than fair. I don't get the complaints about the high prices. Their bills have to get paid and for a wash, cut and nails trimmed, it still costs less than what women pay just to have their nails done at a nail salon.”
“Pet supermarket is as big as the national chains but it seems like a local mom and pop pet supply store. It’s full of people who are willing to help you make the right decisions for whatever you may have.”
9:00 AM - 9:00 PM
4485 Carolyn Cove Ln N, Jacksonville“this was a very good fish tank service that came out to my home for over 18 years and very happy, Great on detail. I tell all my friends. a TRUE five star fish tank service.”
“i brought my dog Chicken Little in for grooming and had a nice experience. he was well taken care of by abigail. i accidentally agreed to an add on service and they were kind enough to remove that after the appointment. i was embarrassed to have made that mistake and that they still brushed his teeth and used different shampoo but i am so appreciative of abigail and her manager that they helped me out. great place”
“My regular go-to supply place for my ferrets and dog. But when they were out of an item, I asked if they could check their other stores and they said they could only check their inventory. I figured a big chain like this could check total inventory. Especially since I can do it in their online store.”
“Had my first grooming appointment at PetSmart today and was so satisfied! I have a 4 1/2 year old goldendoodle who weighs about 60lbs. My nerves were high going in as we'd never had grooming done at a corporate salon, mostly mobile salons, but I was so happy with the outcome and it met my standards fully! We have a regular groomer but unfortunately had to cancel our appointment so we booked here. We booked with Angelica (who I highly recommend) and she did us right!
We booked for the Bath and Full Haircut. He came home smelling amazing with a perfect haircut. He didn't seem overly stressed coming home and I feel like he was well taken care of. Angelica started with a hands on assessment where she actually got down to his level and looked at his face, ears, and coat. That was a pleasant surprise! It took about 3 hours, which is roughly an hour longer than it has taken at other groomers but I didn't mind it as the attention to detail was clearly shown. She was finishing up his cut when I arrived and I appreciate that she didn't rush finishing just because I was waiting. The sanitary trim on his behind is the CLEANEST I have ever seen on him! All the hair is gone and I very much appreciate it as with his coat it can get very gross back there. She scissor trimmed his ears which we haven't had done before but I LOVE! I'll be adding it on with my regular groomer.
Max seemed very comfortable with Angelica despite just meeting her and I think thats because she just seems so genuinely kind. Picking him up he didn't seem nervous or scared. If I need to book again, I'll be doing so with Angelica!”
“Nice place with a friendly staff. Some areas are being redone a bit as they're changing their stock. Unfortunately the food I needed was not available and the replacement food that was recommended is being discontinued at their store due to product availability at a steady basis. Overall seemed like a good place though.”
9:00 AM - 8:00 PM
10485 San Jose Blvd, Jacksonville“The customer service here is always on point. Friendly, helpful and courteous staff. I especially want to acknowledge NJ! She went out of her way to help me find an item. Tip - military discount the last Tuesday of each month.”
9AM - 9PM
1919 Wells Rd, Orange Park“This was her first time in the store well any store. She had never left the house before (well she'd been in the yard of course). This day we got her a harness and leash.”
“I like this store. We got grey kitty from there, Anatole and hes happy with his new home but great experience from there. I forgot the guys name but he had blond hair... im pretty sure he was the supervisor or manager but he was awesome with the adoption process. We were so sad we couldnt take his brother but will put the word out”
“I had an amazing employee, Allie, who helped me while heartedly with all my questions and concerns. She was extremely knowledgeable and seemed like she genuinely cared about my pets and their needs. She even wrote me a cheatsheet on what I should do to best help my fur babies. Thank you, Allie — I really appreciate the help! :)”