difficult to get hold of anyone during business hours
February 2022
This is a review of PNC mortgage. My recent mortgage was sold to PNC bank and have been trying to get a refund for an overpayment to my escrow. After speaking with the mortgage customer service I was promised a callback from a supervisor but not a word from anyone. Seems to be the way PNC treats their customers.
January 2022
Horrible customer service! Management wasn't any better! Took our pay off check and then took 500 from our personal account, overdrafting our account a week before christmas! Basically told us we are SOL!
