Advance Auto Parts at 247 State Highway 20 E in Freeport is known for providing quality automotive products and excellent customer service. The store offers a wide range of brands, including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can enjoy free services such as battery testing, battery and wiper installations with purchase, engine code scanning, and starter and alternator testing. The staff is friendly, helpful, and knowledgeable, with employees like Chip and Rex going above and beyond to assist customers. For example, Chip quickly exchanged a defective wiper blade, while Rex helped ensure customers got the right parts and understood their vehicle issues. The store also offers free battery recycling and promotes savings through the Speed Perks loyalty program, which earns points toward discounts on store items and gas at Shell stations. Overall, customers recommend this location for its polite staff, honest advice, and outstanding service, making vehicle maintenance easier and more trustworthy.
Ray was super kind and happy to help with my car troubles!
June 2025
Excellent customer service! Nice gentleman helped me today with my check engine light after being turned away by O'Reillys. He was also able to assist me in finding what I needed to fix my car! Thank you, sir! I will be coming back!
April 2025
It was great and educational 😊 the gentleman who helped us was extremely knowledgeable.
