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October 2024 by Steve Siegel
I'm severley disabled and went in to pick up some screws and nuts to assemble a new mailbox. MR. DONNY noticed I had shake hands. He assembled the entire project.
It was challenging for him. I can't imagine how disastrous it would have been had I gone home to do it myself.
MR. DONNY spent a lot of time with me on a sale of $4.50. Most employees at Huge Home Improvement stores would have sent me home with some nuts and bolts. He went above and beyond.
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October 2024 by MJ
This place is the friendliest and most helpful ACE Hardware there is.
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October 2024 by Babis Karamolengos
Help is always waiting
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October 2024 by melissa Hall
Process are high
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August 2024 by Abby Frazier
Everyone is very helpful!
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June 2024 by HB
Nice place, great staff, good prices
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May 2024 by Robert Presley
LOUSY CUSTOMER SERVICE AND NO COMMON SENCE!!!. Went to them for the first time ever a week ago. Got 5, 2.5 gallon chlorine refills because our local store was out of chlorine. Fort White Hardware kept our 5 good quality jugs from Pinch a Penny and gave us the junk thin yellow jugs they carry. Went back this week for more refills. One of the worn out, weather baked, piece of junk jugs they gave us got a Crack in transit. They Wanted an extra $10 to replace the piece of junk and would not make any cosessions. Said it was our tough luck, Happens all the time with their jugs. In 15 years of getting chlorine weekly I have never had a damaged jug dealing with the Pinch a Penny gold jugs, which I bought. There price is also the highest we have ever paid for refills. Don't use them unless you have no other choice. LOUSY CUSTOMER SERVICE AND NO COMMON SENCE!!!
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May 2024 by Debbie Martin
The employees are always friendly and helpful. You get a good home town vibe here.
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May 2024 by Siobhan Mitzel
I called about a return and the gentleman was very very rude to me I asked about a return from a different store location and said in a mean voice absolutely not!!! Wow I will never go back there
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May 2024 by Mark J
Small town feel good folks
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May 2024 by Jason White
Extremely rude old lady with long gray hair
Poor customer service with bad attitude
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April 2024 by Carlos Spicy Wiener
Great experience, friendly and helpful staff. You will spend a little more at Lowes or home depot but you will find the customer service is dismal at best , shop local and if I have to spend a couple of extra bucks to get a great experience I will.
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April 2024 by Shawn Berg
Always helpful usually have what it I need when I need it and if I get the wrong thing they let me exchange it
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March 2024 by Jay
This place price gouges on everything, so spend your money elsewhere and save 20% or more. They also send out coupons for $5 off every now and then, and they won't honor them when they should. They claim the products are on sale when they are at the normal price on the self. Normal price being 20% or more higher than most other places.
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March 2024 by Rich Bird
The people here are attentive and eager to help. The prices are a bit steep, but you pay for the convenience. The selection is fair and surprisingly diverse. I often like hitting up these small town hardware stores because they can be a treasure trove for odd things but this one is fairly modern. I recommend this for convenience and service, but if you're a treasure hunter... look elsewhere.