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February 2024 by R N
5 stars for nurse Jovan!! His attitude was wonderful and very refreshing Thank you so much!
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February 2024 by Ana Peralta
Good service
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January 2024 by Vicky Valentine
Horrible service at the gastro doctor. I paid to see the “doctor” in May. I have crohns and need help. The first time my insurance declined the medication it went dark. No help. No calls. No results. I am very upset and sent a message asking why I’m being ignored. Then the PA told me I was abrasive and should get a new doctor. If you need a doctor that will provide care for you this is not him. I have never actually met the doctor but he certainly took my money. A colonoscopy was set up but I was never informed it would cost $1200 out of pocket so I cancelled. Now it’s been a year straight that I’ve been sick and I have no help. I sent the copy of the insurance denial to the admin of gastro for help and was ignored, I have to find a new doctor, pay new doctor fees and start everything over because of the inability to serve a patient. I hope you look elsewhere if you need help.
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January 2024 by Brian Ledbetter
Wouldn't take my dog there!
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December 2023 by Ff_burns Brite
Over 5 years my family has been seen here. Now because they lost another primary we have to get care somewhere else. You cannot "transfer" doctor's they'll only accept new patients. My son aged out of peds and doc Rigby retired and even though insurance and everything had changed it's considered a "transfer of care" so nobody will take him. What a disappointment. My daughter and my primary quit (Manuel and Silva) and we changed providers to Garcia Rios because it said he's taking new patients. Nope we're not new- it's a "transfer." Basically they're giving a big screw you with no notice to their old patients. They won't even schedule you with a PA or RN until you can get set elsewhere with another doctor, because it's not their problem. So referrals, medicine refills- all gone with no warning. Loyalty, continuity of care and established patients are obviously not important to this clinic.
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December 2023 by Taylor Rose
Imaging will throw away your X-ray disk. Then ask if you told them that you wanted it back, after they had told you to come pick it up in a week. How ridiculous. They suck don’t go here.
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November 2023 by Greg Hopkins
Got an email that my Dec appointment is as canceled and I needed to reschedule. Call and was told the doctor isn’t seeing anyone new. I ask about the doctor I had been seeing for over a year and they tell me she’s left and I was offered an appointment for September 2024 with a new doctor.People leave, I get that. Don’t send an appointment cancellation with reschedule notice. Take the time to call me and tell me or email something. 6 other member of my family can still go there and be seen and I have to find a whole new doctors office and re-establish as a new patient to get my prescriptions now.
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October 2023 by Jane Gills
Everyone I have seen have been so polite, positive and happy my appointments are always on time so thank you Dr Critis and staff
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September 2023 by Nickie Brooks
I have found out ,,, I will not be treated as such. I want a doctor I can see and maybe even talk to. This place is so wrapped up in getting your money and moving on to the next patient that they don't really care how you feel or what's going on. This needs to be labeled as medical malpractice. Us as patients deserve to be treated with reason not what you feel. We are the patients,,,, try listening to us for a change. Speaking of change it might be time to search for a new doctor.
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August 2023 by Olivia Reneau
Previously loved my provider, but she failed to recognize when I repeatedly said that I had recently been in a car accident and needed follow-up imagining. Insurance billed it to be because she did not notate ANYWHERE in my file that I was on crutches with a bruised face and torso, and there was therefore insufficient evidence to write it into my settlement. When I called patient accounting and a supervisor, they simply wanted me to accept and pay for my provider’s mistake. I don’t believe the mistake of a doctor should be the patient’s financial responsibility, especially when it comes to billing codes. I have now paid it because I don’t want medical creditors on my back, but I will never return to White Wilson again.
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July 2023 by Jessica Wall
Regarding the immediate care employees; I would like to say that everyone was really great! Very polite and friendly. I ended up having to bring my toddler with me and the nurse Caroline even gave her stickers. Caroline was especially wonderful as she is super sweet and informative about everything that pertained to my appointment! From the receptionists to the nurse to the provider and to the ladies at the lab, everyone was so great! If I need to I will definitely use White Wilson again!
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July 2023 by Kenzie Seibert
Absolutely awful!!I only chose this place because they advertise evening and weekend hours and I work throughout the week. I had to wait MONTHS to get my first appointment and was told the latest appointment I could do is 3:45.I was very direct that I always work until 4 and would have to take off early, so I would arrive just before my appointment. I showed up at 3:40 today and was told my appointment was cancelled and I would have to reschedule. After taking off work early and driving 50 minutes just for this appointment, I probably ended up better off because I can’t imagine how bad their medical care is!
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July 2023 by Josh Griggs
I wouldn't even bother going here. I saw three medical professionals and all three misdiagnosed and threw medication at a pancreas problem that they diagnosed as a stomach issue. After about 9 months I finally went to better doctors. The only time you'll see a doctor here is at the ER, if you even see one there. What they don't tell you is this is basically a learning hospital. Good luck, their mistakes could have cost me my life.
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May 2023 by Ceasar H
Don’t bother, what’s been happening is something you can’t make up. My primary doctor suddenly disappeared overnight and wasn’t told until I went in myself. I had to go through hoops and loops for my medication for reasons I cannot fathom. Their nurse practitioner has an attitude and their scheduling is beyond atrocious. They called and told me everything was good to go and we will see you tomorrow only to show up and have another nurse who scheduled my appointment tell me my appointment isn’t due until a month later. Take your business and piece of mind elsewhere. Their automated and generic reply to all the reviews you see is enough of an indicator.
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May 2023 by James Destaven
Been going here since a child and now twice a year + as a senior citizen. Always a good experience. Dr. Brown, his team, and immediate care have always been good to and for me. Thanks you!!
