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February 2024 by Tyeshia Pegram
This was my first time at this location. I was here to pick up a trailer. This place is wonderful. It was clean and welled staffed. The transaction was very smooth and easy. I highly recommend this location.
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November 2023 by A Shonk
Excellent experience. George was very thorough in reviewing my options on a trailer hitch without any pressure to purchase. Pick up and drop off was super easy with Heather and Jaden. I was surprised at how busy it was and everyone had a great attitude and were quick to help. It was so nice to deal with friendly and knowledgeable staff, you just don't find that very often anymore.
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October 2023 by Tracee Hunt
Cortes, Jonathan Fuentes are extremely helpful when I needed it. Super greatful! Highly recommend these to guys. Very professional!
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September 2023 by chipman
Pick up and drop off was excellent and employee's were friendly, professional, and very helpful. I highly recommend this location for a great U-Haul experience. Thank you for an excellent experience and a great truck....
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August 2023 by mary lynn dahnke
I highly recommend this U-Haul.William helped me troubleshoot a problem with my boat trailer lighting. He is very knowledgeable and identified the problem with in minutes. Friendly staff. Great experience.
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July 2023 by Patrick
The staff is very helpful and positive. There is a good vibe there and everything seemed so easy--I checked in and out in five minutes or less. Very friendly and professional.
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July 2023 by Joel Q Burdett
Rented 10 foot box truck because out of town residents can NOT rent a pick-up from U-Haul. The 10 foot truck used 10 gallons of gas in 90 miles (9 MPG.) Truck never shifted out of 2nd gear. Truck was clean but poorly maintained.
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May 2023 by Christopher Macaulay
Like the Location. Tried to get hold them just now. Black woman got mad hung up on me
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March 2023 by Madison Le Moine
I always have a positive experience here. I have had hitch lights installed by someone else and they gave me a fuse I was missing and made sure they worked properly. I recently came to them for a trailer and George went above and beyond to help me calling multiple stores to get the correct trailer for me and changing which way my ball hitch faced. Love this store for rentals.
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February 2023 by Steve L
have tried to do business with these folks several times, but they are not customer focused and seem bothered if you want to ask any questions or get service. Better options are close by
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December 2022 by mckenzie carden
Idk what they have going on but I would really not recommend they just try and get extra money from you any way they can me and my boyfriend rented a uhaul we are 18 and 19 new to being an adult never did anything like this before and I think the guys name was Miguel and he never told us we needed to do a walk through ourself to check the uhaul just told us to pick it up we dropped it off and the next day they charged us 400 dollars or close enough too it for damage to the roof there was no way we caused any damage we had to for 1 days cause we dropped it off early and there was nothing that could have caused damage, so yeah horrible place and I wouldn’t go here unless you want to be charged a lot of extra money trust me :)
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August 2022 by Wesselman Suzanne
Colin and his team were knowledgeable, helpful and friendly. I had a hitch installed for hauling my bikes and could not have been more pleased with the time it took and professionalism. The tech even noted that whoever did the wiring on my front trailer baseplate, installed incorrectly for location of wires and he moved them so he could install hitch correctly. Definitely recommend
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August 2022 by Matt Maze
Absolutely spectacular service we appreciate you all on Beal parkway you guys rock
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June 2022 by Marie Aycox
I cannot be more grateful to Colin Smith the manager and Jonathan Fuentes. They were so helpful and professional, answering my phone call at 6:30 am when storage was closed and then opening it for me. These people go above and beyond and also the lady at the front desk, is so sweet and nice. My first time booking alone a truck and storage and the process was so easy. Definitely, I highly recommend this U store at 631 North Beal Parkway.
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June 2022 by Russell Hayden
Rented a 5x8 trailer. In/out in maybe 10 minutes. Drop-off was maybe 5 minutes. Professional and personable.
