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February 2023 by *The*Motty*Flux*Adventure*
I walked in and yelled,Power naps. Then walked out. I heard an applause as well.... Pretty sure of it.
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October 2022 by Melissa Jolley
Best experience ever! Not pushy, transparent pricing. Honest feedback. My husband and I were so impressed with our shopping experience on the 25th of October. They had mattresses in stock so we were able to take one home same day. The GM (soon to be owner) was incredible and shared that he had been in the business for 20 years. Whatever you are doing, it is working! We will certainly return and really like our free sheets and pillow!
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September 2022 by sheena mcbroom
The guys at sleep center were just the best. I would totally advise anyone to come in and talk with them. Very knowledge and great experience with all the guys.
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April 2022 by K Hop
Great place to shop with lots of options! John was very helpful, no pushy or sneaky sales tactics here, just a low key and honest business. He gave us our space while we were trying out some mattresses, which is great cause there’s nothing weirder than someone looming over you while you’re trying to get into a relaxing sleep position. He showed us a few options as we are still narrowing down our price range, but we will definitely be back to buy a mattress!
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April 2022 by Kathy Wallace
We purchased a mattress in October for a rental unit that we have in Fort Walton Beach. When we got back to the beach this March we found that the mattress was breaking down and only been slept in for 30 nights.We went in and talked to Greg and he set up a company representative to look at the mattress and take pictures, they said there was definitely a problem. Within a few days we had a new mattress delivered and box springs, The Sleep Center service is exceptional we highly recommend them.
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March 2022 by Jeremy D. Bullock
I had a wonderful experience at The Sleep Center. My sales associate John Cushing was very knowledgeable and helpful. It was time for my Baby boy transition to his "Big Boy" bed :( John pointed me in the direction of a Memory Foam vs. a spring bed so that he wouldn't rocket himself across the room when he jumped on it. Price was fair and he underpromised by telling me it would be up to two weeks and overdelivered by getting it to me in a week. 5 out of 5 experience! Support Local businesses!
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February 2022 by Cindy Smith Bryson
Awesome experience! Instead of trying to sell the most expensive mattress, he foundus the best mattress in our price range. Threw in some premium sheet sets and a coupleof comforters. Delivery was quick. This guy has been there many years and knowscustomer service. You may get a cheaper mattress at the discount places but youwon't get the assistance and service we received at the Sleep Center! We will be repeat customers for life.
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January 2022 by K White
I did not buy my mattress here, but the guys were very helpful! Straightforward with pricing and offered alternatives, I would absolutely recommend them if you’re shopping around.
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August 2021 by Caren O.
I wish I could give The Sleep Center 10 stars! These guys by far are the best in the business. I have a Tempur-pedic Ergo Smart Base that I could not get to work. I spent countless hours calling the manufacturer just to be looped back to the website. I tried my home warranty, and it wasn't covered. I had just about given up and at the point where I was willing to pay for a new motor or a new base. I contacted The Sleep Center and to my surprise, Nick (like Clark Kent) was willing to come to my house and save the day. Nick, was like a superhero with a mask on and cell phone! He listened to me, asked relevant questions and quickly troubleshot the problem, and even provided me with an electronic version of my manual. After he fixed the issue, he walked me through the steps that he took to get my bed functional. I know this bed won't last forever, but it's great to know that there are still solid business people that stand behind their products and are willing to help. When it's time to buy another mattress or smart base The Sleep Center will be my first choice. I didn't know this at first, but The Sleep Center is locally owned and operated. And from personal experience I know they really do have a heart for people in this community. If you're looking for a good mattress store where they treat you right, take the time to visit The Sleep Center first and invest locally with people that will be there for more than an initial purchase.
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March 2021 by Courtney Hays
This review is about the management of the store. I ended up having an incident with them, and the manager Ben took care of everything. He was very responsive and true to his word. I am very impressed with how they handle themselves and if you’re looking for good people, I recommend starting here.
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November 2020 by Mike Hernandez
Very knowledgeable staff, ask for Greg! He did a great job at educating us on not only mattresses but pillows as well! Would recommend to anyone needing either one!
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October 2020 by John P.
The staff at The Sleep Center in Fort Walton Beach was outstanding. We ordered a Murphy Bed on Saturday 10/21/20 with an expected delivery date of 3-4 weeks. Even though they were quoted a delivery date of 11/10/20 from the manufacturer, which was well within the delivery time they quoted us, they took it upon themselves to find our exact Murphy Bed in stock at another of their locations. We are now getting the bed delivered in one week after ordering.
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October 2020 by anna rice
I found the perfect mattress here. I thought 3 to 4 weeks was a long time to wait, but its not in their control. After 4 weeks, its still not here. I decided to wait and see if it shows up on the next delivery. If not I said I would like to cancel and find something else, as that particular mattress company is having issues. I was told no problem, if I decided to cancel they would reimburse me immediately. Because they didn't hassle me, and are so willing to return my money, I decided I would give it a couple more weeks.I also ordered a bed and dresser from Ashley furniture. I've waited 4 weeks, delivery was scheduled for tomorrow, and now they tell me 3 more weeks! I told them the same thing, I would like to cancel and find something else, they want to charge me 25% to cancel, which is 500$! I will never do business with them again!
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September 2020 by Anna R.
I found the perfect mattress here, then found out how long it takes to get it, 3 to 4 weeks. Today is 4 weeks, and I found out it is further delayed, Im not sure how long.The thing I like is that I told them, if its not on the next delivery I would cancel my order and find something else. They didn't try to pressure me or anything, and said if I decided to cancel they would reimburse me immediately. Because of that, Im willing to wait a couple more weeks.I ordered a bed and dresser from Ashley furniture, Ive waited 4 weeks, it was supposed to be here Tuesday, and they are now telling me 3 more weeks! They want to charge me 500$ to cancel my order! I will never do business with them again.
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September 2020 by Sarah Adams
Always helpful and courteous. They keep beds in a local warehouse so you can usually get your bed delivered quickly. Been in several times over the years and they will continue to be my shop for any future needs.
