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April 2023 by Allen Truby
I have had accounts (personal, business, family trust) with the Wright branch of the bank over the past 47 years. Never had a problem of any sort. Have dealt with many bank employees and always received friendly, competent service. Appreciate and highly recommend this bank.
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April 2023 by Mary “EJ” Johnson
Very helpful customer service
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March 2023 by m daily
Terrible customer service. Very unfriendly. Have been a customer for over 10 years, any time I go to the branch on the North end of Beal, there is ALWAYS an issue.
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June 2022 by Nat D.
This bank is absolutely AWEFUL!! As a real estate investor having done many real estate transactions I was absolutely shocked at the service provided. I was given the incorrect terms and rates for the loan and once in contract I received very poor communication. They dragged this out for over a month without an appraisal or any communication to the title company. I finally called a higher up who admitted the rep had given me misinformation and tried to negotiate terms closer to what the rep assured me they were. I have now filed a complaint with the state and department of fin services to begin an investigation on this matter. There's no telling how many people they've done this too and how much time and money they've cost other customers. Very unethical and unprofessional.
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June 2022 by Ray Edwards
Just moved back to FWB and getting my new address updated with various vendors has been no walk in the park. However, a gentleman named Andrew Rowe was a bright spot in my day. Andrew was super nice and eager to help. Thanks, Andrew!
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June 2022 by Amy Miller
Jeff and Michelle were so patient with my book of questions. Although I am not a client (yet), today, they definitely made me a fan! Also, Cora, can’t forget her. Thank you, for the one thousandth time for the care attention you each have given to helping my husband and I build our dream!
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June 2022 by Steve L
nice bank with nice folks. Very comfortable place to do business, full range of financial products and services offered, recommend you check them out
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June 2022 by TJ Lupero
The service at this branch is Excellent. Everyone is professional and personable.
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June 2021 by Robert Elsas
I highly recommend this local bank. I have had accounts with three other banks in the area. Not one has been as friendly, personal, or professional as Synovus. I recently opened my first business and the team has been nothing but great help. Shanel Paulus has guided me with financial/banking advice every step of the way. The ladies up front are amazing and I rarely ever have to wait in line to see a teller. Very thankful to bank with Synovus and the team in Fort Walton Beach.
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June 2021 by jon haws
Awesome place, awesome people! Everything you want in a bank and nothing you don't. Genius, simply Genius.,Thanks Andrew.
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April 2020 by Alisha Cobb
I would not recommend this bank. I have been trying to get my bank statements for over a year. No one has called back and whenever I called they don’t have a clue what I’m talking about.