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October 2024 by Patti Hails
Very nice employees.
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June 2024 by Madison Smith
This location for me is hit and miss. Some employees are great, others not so much. This location today there was a lady who was so rude, talked down to me about everything and when I asked questions to try to understand, she refused to answer and just got annoyed. Made me feel incredibly belittled and unwelcome. The Niceville location is amazing and I have never had a problem there, the fort Walton location is now a place I never want to go again. I will definitely be closing my bank account with them if I have one more interaction like that one. I went in to cash a check, nothing crazy, and left feeling deeply disrespected. It’s worth the drive to just go to the niceville location
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March 2024 by ECPM Fort Walton Beach, Fl
Been going here for years. Friendly, helpful staff!
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November 2023 by David Wanless Jr
Been Banking with Synovus for years. They are fantastic in protectioning you from identity theft even before it happens.The staff have always been curtious, friendly and will go out of the way to help you in any financial situation or crisis.Thank You Synovus,.. sincerely DGWJR
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April 2023 by Allen Truby
I have had accounts (personal, business, family trust) with the Wright branch of the bank over the past 47 years. Never had a problem of any sort. Have dealt with many bank employees and always received friendly, competent service. Appreciate and highly recommend this bank.
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April 2023 by Mary “EJ” Johnson
Very helpful customer service
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March 2023 by m daily
Terrible customer service. Very unfriendly. Have been a customer for over 10 years, any time I go to the branch on the North end of Beal, there is ALWAYS an issue.
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October 2022 by P S
You Ladies are All Awesome
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September 2022 by Christopher Mestas
Took it entirely too long for no one to be inside upside plenty of parking downside slowest ever still waiting. and waiting
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April 2022 by TJ Lupero
The service at this branch is Excellent. Everyone is professional and personable.
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April 2022 by scar ole
Friendly staff. Pleasant experience. Thank you Wendy.
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March 2022 by Amy Miller
Jeff and Michelle were so patient with my book of questions. Although I am not a client (yet), today, they definitely made me a fan! Also, Cora, can’t forget her. Thank you, for the one thousandth time for the care attention you each have given to helping my husband and I build our dream!
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February 2022 by Nat D.
This bank is absolutely AWEFUL!! As a real estate investor having done many real estate transactions I was absolutely shocked at the service provided. I was given the incorrect terms and rates for the loan and once in contract I received very poor communication. They dragged this out for over a month without an appraisal or any communication to the title company. I finally called a higher up who admitted the rep had given me misinformation and tried to negotiate terms closer to what the rep assured me they were. I have now filed a complaint with the state and department of fin services to begin an investigation on this matter. There's no telling how many people they've done this too and how much time and money they've cost other customers. Very unethical and unprofessional.
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February 2022 by Matt Maze
Took it entirely too long for no one to be inside upside plenty of parking downside slowest ever still waiting. and waiting
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December 2021 by Ray Edwards
Just moved back to FWB and getting my new address updated with various vendors has been no walk in the park. However, a gentleman named Andrew Rowe was a bright spot in my day. Andrew was super nice and eager to help. Thanks, Andrew!
