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March 2024 by John Manis
Coming up on a year and many miles on my Suncoast transmission for my Cummins and it’s doing great. The guys at Suncoast were all great and continue to be. Ellison was the salesman and is very knowledgeable and easy to deal with. Jacob the lead builder for the 68 does a great job and Montana the R & D guy really goes the extra mile to ensure they put out a quality product. I got to know these talented people a bit in the process and they really made me feel like a part of the family.
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March 2024 by Jon Marquette
Had a great experience and thank you for getting me going in a pinch, Ellison was very knowledgeable and made it happen fast, I needed a transmission and he pulled it off quick. The operation they have going on is extremely professional and what I clean facility. Still breaking in the new transmission and so far all good. Thanks again
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March 2024 by Danuel Troncoso
Recently had some issues with a converter I bought from suncoast and nothing to do with their quality. Took care of getting my converter refreshed and even went out of their way to help me during a tough time. Ellison and the team are understanding people. Just out of my experience of working with them I would work with them again and definitely recommend anyone else works with the Suncoast team. Thank you guys again for all you've done.
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March 2024 by B Smith
I love being The Director of Floor Operations at SunCoast Diesel. We get reviews all the time here but this review as follows leaves me scratching my head.Xlao1596 reviewsa week ago NEW"There was a gentlemen who I spoke to that treated myself and fiance with indifference. Extremely rude and condescending. No clue what his problem was, and it may be because of different service branches or race. Regardless Mr. Branden Smith has lost the business a customer. I'll be sure to spread the word."I have been the in this position since July of last year, which means, I do not talk to the public on the phone. I am not sure why google user name, Xlao159, said this, but I know for a fact I have never talked to Xlao159 on the phone or face to face. It is said that someone would stoop so low as to write a false review. I also want to thank all of our faithful supporters. With out you, we would not be in business.
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March 2024 by Cory O'Donoghue
Ellison is the man, super nice and respectful. He worked with me one on one to pick the perfect products for my application. Wonderful customer service, cant wait to put the parts to the test. Thank you Ellison
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March 2024 by Xlao159
There was a gentlemen who I spoke to that treated myself and fiance with indifference. Extremely rude and condescending. No clue what his problem was, and it may be because of different service branches or race. Regardless Mr. Branden Smith has lost the business a customer. I'll be sure to spread the word.
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March 2024 by Shauna Ellis
DO NOT BUY A SUNCOAST TRANSMISSIONSpent $9000 on a new transmission. Came with problems on the comb right off the crate. After weeks of jumping through customer service hoops and providing all documentation and photos requested, I finally caught wind and confronted suncoast that they had no intension of standing behind their product and suggested he was just "dragging me through the mud" hoping id shake loose. His reply was that he has been dragging people through the mud for 20 years. I was blown away. All over less than a $500 mechanic bill to fix their band new work. Nothing but problems with this transmission. I am currently having another shop redo the valve body. start from scratch stock. Nothing but regrets. Take mine and countless others advice.GARBAGE FOR DOUBLE THE PRICE
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February 2024 by mark pajak
Usually, these reviews are given pretty much immediately after a purchase is made. I have a level 3 68rfe, I’ve had the trans for 3 years, and it’s been flawless until now Unfortunately, my oem Chrysler overdrive shaft broke this is not a warranty item. The team at suncoast went above and beyond to soften the blow of what happened. It is good to know that if there is an issue with your product, that suncoast stands behind it and will not leave you hanging. It’s hard to find honest good business’ these days. Sun coast is certainly one of them.
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January 2024 by Aaron Huckfeldt
I recently needed a transmission rebuilt and SunCoast made it happen. From scheduling for the day after Christmas to keeping me updated during the whole rebuild process. Ellison and the whole shop crew treated me as one of their own. A true group of professionals. I’ll be a Suncoast customer for life.
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December 2023 by Ashleigh Bruner
So, I am writing this review under my wife's account due to not having a google account. First, my name is Sam. I contacted Suncoast about getting a transmission build for my L5P. I got ahold of Ellison, who was extremely helpful. I was able to converse with him about some modifications and tuning I have done on the truck, and he was able to guide me through to decide what build and converter I would need. I ended up with a Cat 3 with a 1058 converter. So, on top of helping me get figured out what I would need, I was able to schedule on short notice to get the truck into their shop, as it made the trip to Florida from Kentucky, but it was not going to make the trip back. On top of the short notice getting the truck in, the turnaround time was awesome as well. I was on a tight schedule due to my wedding, and having to get back to work into KY. On top of that, they were very responsive to emails back and forth asking about different aspects of the transmission. Now onto the transmission. The transmission is tight and shifts smoother than it ever did from the factory with stock power. I did have an issue with the internal harness, it would throw a code, as they had gotten a bad patch of parts, but after having a few emails and phone calls, the part was sent to me as soon as they could get it on the truck. No fault of their own, as it is one of the few parts they do not make in house. Since the new harness, it has been absolutely flawless. The higher stall triple disc converter is phenomenal. The extra clutches and magic they do in the transmission make it efficiently put power to the ground. I have told everyone looking for a transmission to give them a call. I talked to a couple other transmission shops prior to them to get an idea of different builds, but when inquiring about parts they use, Suncoast kept coming up. I thought why not take it to the guys that make the parts and have expertise. When I took my truck and dropped it off, they also gave me a little look into their facilities. I have never been into a shop that is so clean. A clean shop shows the pride the employees have in their workplace. The efficiency of their flow in the different aspects of the things they do, is something to write home about. Every employee we walked past took the time to say hello, whether they were busy or not. Not only are their products awesome, but the customer service is also top notch. On top of that, they really take care of your vehicle. They even were going to have my truck detailed, but my tight schedule did not allow for that, (might have to hold them to a rain check, joking of course) they also gave me and my wife each a cup with their logo engraved into it. To be honest, I was blown away with everything. I would recommend them to anyone, whether you need a transmission, or just information. It truly is a place of enthusiasts that know what they are doing.10/10 will be a Suncoast customer for life.Thanks again for everything,Sam Hutchins
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November 2023 by brett koepke
I own Kepkee’s diesel and performance down in largo fl. Have now installed several units from suncoast. Customer’s have never been happier. Dealing with Ellison is super easy. The man provides detail oriented descriptions of their products and its warranties. Always has exceptional customer service, returns calls and e-mails promptly!!! Highly recommend doing business with suncoast!Service: Transmission
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October 2023 by jim brown
I bought a Cat 2 transmission from these guys. 2004.5 Dodge 3500 5.9. I wish I'd found them 3 transmissions ago. There is no comparison in the performance. None of the previous transmissions felt so solid. Towing 20k is nothing and it shifts like a dream. With all that said, the customer service is where they really shine. Ellison is a rock star and super patient. I worried him for days about things and he stuck with me.Thanks Ellison and Suncoast!Service: Transmission
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September 2023 by Daniel Mcewen
Was given Ellison Colley’s information through a mutual transmission builder for “the man at Suncoast” to get my valve body checked out! Contacted Ellison the next day was able to chat with him on the phone and had the valve sent out two days later Ernie called me as well as face time To show me me maybe issue as well as how he would resolve it. Day later Ernie had it ready to rock. Super easy and quick turn around. Ellison took care of me from start to finish and got me back to the race track. I’ve had this valve body in my truck since 2014 and this a testament to these guys and taking care of long term customers! Thanks SuncoastService: Transmission
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August 2023 by Josh Moody
What a phenomenal experience dealing with Ellison at suncoast!! Ellison walked me through everything over the phone about my truck and what he recommended. He stood true to his word when he said my new Category 3 68RFE would be on the truck that day. Just TWO days later (770 miles away) it arrived!! A few years back I had ordered a built suncoast transmission for my 2nd gen and now my 4th gen. I wouldn’t hesitate to recommend them to anyone needing a diesel / gas transmission or converter, built right here in the USA! Thank you so much Ellison and the whole suncoast team for the excellent service and quality!!Service: Transmission
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August 2023 by Shop Email
We use suncoast parts on all of our personal builds as well as customers. Ellison has top notch customer service. He gets us everything we need in a hurry and is awesome to deal with!!
