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February 2024 by William M.
Food court area is the worst!! Slow service, and if they don't have pizza they just let you stand in line waiting! Soda machine is always leaking into your cup when getting your drink! And very seldom does anyone clean any tables off!!!
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December 2023 by Nancy O.
It's so convenient that I lived very near so any time I needed to get anything right away. Awesome customer service.
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November 2023 by Keith Barrett
We went with some family members to do a little Christmas shopping on our quarterly get together. You have to have a membership to shop there. I love the spaciousness of the store. It is pretty well organized. Lots of stuff. We got Christmas presents for our grandchildren. We were able to easily return some defective shoes and get replacements. They have a place to eat there. It has the best pizza for a large chain store. The store personnel are friendly and helpful.
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November 2023 by Jack Steffen
I love Sam Club, but this one in Fort Walton seems to hire anyone, and apparently holds none of them accountable for how they treat their customers, or they wouldn't be so rude to them. We visited from out of town to quickly grab some supplies for a wedding. We had to park at the far southern end of the parking lot due to the volume of customers (not a big deal). My wife grabbed a buggy in the middle of the main drive and proceeded to walk in through the exit door since it was right in front of it. Upon entering, an employee with a long beard and a Jaguars hat said "Welcome to Sam's Club". As we waived and walked by, and after we had our backs to him, he said "Thanks for coming in the exit, next time try using the entrance". I turned around to speak my mind, and my wife pulled me away, as we were in a hurry. I know we walked in through an exit, and i know thats not the norm, but we wouldn't have if we didn't have to grab a buggy from the parking lot that was just wandering through cars rolling by. Maybe mister smart-mouth beard boy could have better spent his time collecting carts, rather than publicly trying to degrade the customers who pay his salary.
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November 2023 by Courtney G.
We came to pick up few things for our stay for week. The outside looks like it's going thru stage of gonna get painted and maybe new sign because the only sign on building was a banner said Sams club. We don't care about outside so much but inside seemed well maintained. Very busy with empty buggies all over.. not sure why. This Sams had a few things ours doesn't have.. a premium meat counter and a seafood market ! They also had full service eye care center! Pretty cool.. prices are always pretty good ..
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October 2023 by Brian Peugh (SoulRock)
Has a lot of great options in bulk, just be careful to be certain of your storage space and not to overdo it on freezer stuff.The Ramen cups in 24 packs are a pretty decent deal for long term eating.
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October 2023 by Carrie O'Rourke
So much product stacked on pallets for end caps that it's not possible to safely get two carts to pass at the same time, plus visibility is blocked so you can't see someone coming at you until you've almost crashed into them... had maybe 4 different near misses leaving aisles. It's nice to see all that product on the floor but it's a hazard too.Otherwise a pleasant trip and we found most of what we were looking for there.
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September 2023 by Brian Riggs
Do not waste your time in the tire and battery area. Very unprofessional crew. Made an appointment 2 weeks prior only to show up at noon to find out that they were too busy for my appointment even though I had my ride waiting on me. A cancellation call would have gone a long way.
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August 2023 by Geraldine Cuesta-Aviles
We stopped at store 6361 as we were traveling, our tires were shaking while driving at higher rates of speed. Apparently the last location we had them rotated put too much weight on our tires and didn’t balance them properly. Pamela, Bradley and Michael went above and beyond to fix our issue and get us back on the road again. They were extremely helpful and professional. We can’t thank them enough for their overly efficient and excellent customer service. 10 star ⭐️ rating at this location.
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August 2023 by Joseph Chaffin Jr
This location is always clean and well organized. Sam's is nothing like it's parent company of Walmart, it operates like a well oiled machine and is great for bulk buying essentials for food, but falls short of some more specific items. The non-food goods of the store are hit or miss, electronics are usually behind but the rest of the goods are very relevant and present great deals.
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July 2023 by Christopher Backus
I love the meat counter here! I've never seen a Sam's with a real butcher's counter, but that's what they have here. I bought an amazing steak.
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July 2023 by Bobbi Bridwell
I've been debating posting this but it still bothers me, so I decided to. A couple weeks ago, after shopping my family and I were starving we decided to stop at the food mart - Cafe area for some pizza. The line was long but no biggie because it looked like they were short staffed. When we got to the register, the man working was extremely rude. I aaked if I could get a few combos and as soon as I said, "One cheese and..." he just walked away. When he came back, he then wouldn't let me finish what I was saying for my order, then proceeded to get upset with me to the point he audibly sighed and then when I asked for another combo because he wouldn't let me finish, as said before, he threw the scanner on the register and stomped away to get it. When I asked if there was anymore pepperoni, he told me, "You get what you get and that's it right there." I was honestly shocked and ended up not even purchasing it and walked away. I get they're under staffed but it was no excuse to be rude.
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July 2023 by Lala Snoogans
Great place to shop for bulk items. They have almost everything I need. They even have the coke coffees I like. They only got the dark roast one though which is fine with me cause thats the best one of all. They have sushi too which is actually awesome for being grocerie store sushi. The best one is the spicy California crunch one. Me and my husband love that one. The spicy sauce and the French fried onions on top are really killer. Yum. The new sushi maker is really nice and friendly and deserves a thumbs up and a shout out. Keep up the good work and that cheerful attitude. Great job dude. I've had the habit of eating Activia yogurt with a sargento balanced break and a glucerna or a boost since I was pregnant with my 3rd kid cause they are a good combo of the yummiest and healthiest which makes me feel great in the morning. It also gives the much needed nutrition for a growing baby. I still eat them now that I'm breastfeeding and still need a great diet to make healthy milk for my little dude. The jimmy dean breakfast combos with the mini pancakes and sausage are a great fast bite tk eat before work. Their great with a nice hot or iced latte. All them products r sold here. Deal. :) another item I wanna mention real quick is the Cajun boiled peanuts are sold here in a huge can. Total deal if you think of how much gas stations sell boiled peanuts for by the cup. They take suggestions for products to try and sell. All you gotta do is call and ask to suggest a product to the manager and if enough people make the same request they add it to the inventory. There is a lot of deals here so there is too many to mention so I will leave it at this, take a look around and I guarantee u will find almost everything you need with bulk discount or will find even more things that you would like or need.
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July 2023 by Kinna U (Worldwide)
I love shopping here for different things. The samples are a nice way to try things before buying. However, I don't care for them having more self checkouts than regular checkouts and expect for you to scan your items and place them in a different cart. They should have more employees on registers instead of watching the self checkout area.
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June 2023 by Shay Schuessler
Bought tires that claimed comes with 6 month tire rotation & balance. However, when that time came for service work, couldn't get a hold of anyone in multiple occasions to include phone, in person, and supervisor telling me someone would get to me the next day. Nothing. Long story, went on a road trip, and the back right tire exploded. Luckily all passengers were safe. Should have been avoided had this place did there part of the deal. Lost me as a customer and anyone else I can share with.
