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February 2024 by Hinton Lampley
Top Notch . Shelia on RaceTrack store inFWB FL was most helpful and knowledgeable.
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February 2024 by Ryan Bowers
The service is fine but they'll upcharge you without even asking. Went in and asked for just an oil charge, and I got charged $115 for the "Manager's special" which included an inspection and tire rotation which I didn't even ask for. Be very clear up front about what service you want done and how much it will cost.
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January 2024 by Greg Murry
Chris went way beyond my expectations. Could not ask for better service.
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January 2024 by Kelly Dougherty
Had a nail in my tire and had already been to 3 other shops trying to get it patched or replaced and no one was able to help in any timely manner. I was getting really discouraged that I wasn't going to be able to get it fixed in the 3hr time window I had while my kids were at school but also didn't feel comfortable driving my 2 little ones around on a damaged tire ? I decided to try one more shop and stopped here and they were life savers!! They fit me in right away, repaired my tire quickly, and said it was on the house. I am not sure if they picked up on how distraught and discouraged I was ? but it truly meant so much!!
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January 2024 by Justice Smith
‼️ DO NOT GO HERE IF HAVE A FOREIGN CAR ‼️‼️‼️‼️ my car was held here for two-three days. Spent $500 here just for my dealership to tell me how they re-installed parts wrong and didn’t line up things properly which lead to my engine light coming on. I got the service, then a few days later my engine light came on. But I waited too long to get it checked out, so now they say they have nothing to do with it. I had to spend another $300 to fix their mistake, but it’s my fault for not listening to my dealership and getting a half-a*s service from these people. I don’t care about paying the money, just warning future customers!! They can say all they want but my light came on the same week I let them “fix my car”.
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January 2024 by Fabian Rodriguez
Excellent service
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January 2024 by Valerie Dale
Great place to pick up your automotive parts. Fast service and pleasant customer service. We would return. Hope all stayed safe during the recent torrential storms. Many blessings to all for the New YEar!
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December 2023 by emmett brophy
Quick service, no waiting time, professional and friendly service.I recommend 'PEP BOYS' for your go to auto services and repairs.
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December 2023 by Aqua 900k
Whoever is answering the phone needs to be fired. I brought my car in they said they couldn’t find nothing wrong = they didn’t do a full service or take heed to what I said was wrong with it. The goofy desk dude told me, “We GoNe HaVe To KiCk YoU OuT… Jr CaNt FiNd NaN WrOnG “ JR was sitting on the coach watching Raw wrestling like my car wasn’t out there. They said they test drove it ….. my motor mount is loose you would hear squeezing soon as you turn it on or hit a bump. So I scooped my car cause they said there’s 0 problems. How about my car stopped turning on the next day. So I paid 100 to tow my car to the same place that said there was nothing wrong with it. Then I told them it’s the starter ? they ordered a 176 used and 340 brand new part. Just to charge me an extra 371-540 just to do something they should’ve done first day. Pitiful, sad, rude and not worth the time. The manager cool but Jr. and the desk dude I lowkey want to ?? ? them on the best day. So disappointed and dissatisfied.
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December 2023 by Captain Rob Hansill
John and his crew made quick work of my boat trailer tires. I appreciate the professionalism and work ethic. Semper Fi!
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December 2023 by Nicole Duruofor
This is a great automotive care center with dedicated staff. My reviews are based on multiple visits for minor to major services. Each experience was easily facilitated by friendly and expert techs. From courtesy air in my tires to extensive mechanical work, I always receive quality service and care. Kudos to Chris and Jon who bailed me out of an emergency situation with an affordable new set of tires installed at closing time. The job was well performed and 1st rate service provided all the way. I recommend this business. Thank you Pep Boys Staff!
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December 2023 by Jason Willis
Good fast friendly work down to earth like real human beings they don't act like robots or better than you or holier than thou good friendly comfortable atmosphere impressive work
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December 2023 by smart Duruofor
My wife had a bursted flat tire almost at the end of the day. Fortunately we went to Pep Boys in Race Track Road in Fort Walton Beach. Mr. Jon the store supervisor was unbelievably kind and caring, he accepted us when his official operational hour has elapsed, to change four tires. He gave us a great price deal and Jon called the store Manager Mr Christopher who was helping run another store. Mr. Christopher came to the store to and helped his supervisor to fix our car. This was my first unexplainable kindness, care, love and humanity in display. Many people will turn us down and request us to come during their work schedule. There are still angel's within and around us. I sincerely extend my heart felt thanks and admiration to Mr. Jon and Christopher for lifting a burden off us in a weird hour of the knight. I do recommend Pep Boys store in Race Track Raod to anyone. They are kind and genuine in their service.
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December 2023 by Joe Skinner
Repaired a nail pop in minutes.
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November 2023 by Jacqueline Smith
Thank you so much for being quick and efficient and helping my daughter get back on the road it was almost closing time and a simple fix there was some boards loose underneath the car that wasn't properly screwed back in from an oil change but this gentleman took the time out to fix it I wish I knew his name anyway thank you so much me and my family will be dedicated customers.
