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February 2024 by Jasmine M.
Worst service ever their lazy carelessness has caused me so many problems and they keep telling me they can't fix what they messed up unless I leave my car there overnight? It didn't take them overnight to mess my car up which drove way better with a bad alignment than it does now that you can physically see my tire wobbling side to side I'm pregnant I have one vehicle i work everyday I have no way to just leave my vehicle so I just risk driving it to Destin and back everyday while it throws me all over the road.
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February 2024 by A Kushnir
Had them do a PPI, saved me from buying a project car.
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February 2024 by Glen C
Always a stellar service!
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January 2024 by Rob Cassity
Great service
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January 2024 by Carol Reynolds
Overall it was a good experience.. I would definitely recommend pep boys
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December 2023 by Chelsey Smith
Zach is great and always takes care of me without pushing unnecessary repairs. I have been coming here for years and it's mainly because I am able to trust him. Thanks guys! I appreciate all your hard work!
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December 2023 by Russell Weaver
I feel like I just took one in the rear. $251.51 for a single tire. A week before Christmas and they have a deal buy 2 get 2 free. Maybe that's why I'm being charged twice as much as other places are charging unfortunately guess who's the only place that has it in stock.Please don't respond to my review it will be like pouring salt on an open wound. Especially when I know y'all could really care less or the price wouldn't be so high to start with. Charged me for a higher priced tire because they didn't want to break up one of their cheaper sets of four.
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December 2023 by Bob Vandenburg
I needed tires and they had a good price and did the work as promised in a timely manner.
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December 2023 by Brenda Shoffner
Sheila and the entire crew are awesome! They not only fixed and serviced my car, they also made it a pleasant experience. Even the inside of the windshield was cleaned. I mean, who does that? They do!
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November 2023 by Bradley Stock
Poor serviceStopped in to get a flat fix on my trailer, I took tire off trailer @ 7am. Two guys at the counter one playing on computer & other playing on his cell phone. He said he couldn't get to me til the end of day! Poor service!
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October 2023 by Sue
Sheila was Fantastic.. she helped us tremendously with having to buy a new tire while on vacation. She was fun, serious, laughing, and very very helpful…There was another man there and he was BIG help also but I’m sorry I did t catch him name but my husband did which he isn’t here right nowThanking you for having such wonderfulHelp in Fort Walton Florida..Susan Heidbrink
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October 2023 by kaan özkundakçı
Guys, hands down this is the best tire/repair shop in the city. I have not seen anything like this crew before! They work fast, they work efficient, they work reliable & you just can’t beat the prices!! Shelia is one of the top class person in this industry! She is helpful if you need to know anything about a tire or a repair. She explains everything very clearly so you know excatly what is going on with your car. She even gives you information that might prevent accidents or being stuck in the middle of the road! Anyways, overall beautiful crew with beautiful work ethic! Shelia was very helpful!!
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October 2023 by Camilo Ruiz
terrible service!!! I bought some wheels from eBay with installation in this store. They are supposed to manage their appointments to get a job done. The tires arrived at this store 4 days ago. I arrived at the store with the appointment that they supposedly sent along with the email information. Well, they don't know of any appointment. They don't know what the tires had arrived from. I had to show emails and payments so they would believe me. Indeed the tires had arrived at the store and they didn't know. but the worst thing about this situation is that they finally decide to put the tires on my car and I decide to wait. Well, I've been there for half an hour and I don't see any movement. I ask the counter about how long the installation would take and he tells me a couple of hours or maybe until the next day!!!!! I think that if you train your employees the best thing to do is to tell the customer that the car is going to take a couple of hours and that you recommend not waiting since it will take time. If I hadn't asked this man with little experience and bad service about how long my car would take, I might have waited and even slept in the store because they don't say anything!!! terrible experience!!
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September 2023 by Corey Rodriguez
Zach and his crew are GREAT! Had me in and out with a set of new tires and an alignment without any sort of appointment being scheduled (I still recommend one though!). One of the guys wound up staying back from his lunch break because I had an upcoming appointment too. I’ve purchased maybe 4 complete sets of tires from this location and have always had a great experience. Thanks guys!!
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September 2023 by lita johannes
We needed new tires due to a bubble. So glad we went to this location!! Zach (manager), Josh (front desk) and Gabe (mechanic) were outstanding!! Great guys to talk to and so knowledgeable and helpful. If we ever need tires while in Florida, they will be the ones we go to!Thanks to them, we'll be able to get back to traveling! ?
