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April 2024 by K Covington
Clerks were very polite and helpful
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November 2023 by beth folden
Customer service was perfect ...In and out in no time.Had a great deal for curtain costumers ❤️
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September 2023 by Karina Torres García
There is a chubby girl at Mary Esther who is terrible at serving, I went for a chip and she charged me for the plan because I don't speak English and we didn't understand each other, but when I explained the mistake she got upset and started yelling at me, she must have patience and empathy with The latinos .
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August 2023 by Rossel
There is a woman here who is terrible at customer service.
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August 2023 by Bob Fischer
Excellent service
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July 2023 by Shailine Nunez
Horrible service!!! Tried to help my grandma over the phone because I live 7 hours away employees here pretty much refused to say she was eligible for a discount, didn’t want to help her at all, and said the phone was $280 when the upgrade discount is $169. Wouldn’t recommend at all
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July 2023 by Josh Woods
Friendly staff
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July 2023 by Vicky V
Great service
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July 2023 by 0fficial METAL MotR MagAzine
Always have gotten good customer service in store, been a Metro PCS customer for 25+years & always been satisfied with the services they offer.
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July 2023 by THE OFFICIAL METAL MOTR MAGAZINE
Always have gotten good customer service in store, been a Metro PCS customer for 25+years & always been satisfied with the services they offer.
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May 2023 by Chris Howell
I came in with questions about coverage issues, and got no help. They told me it "is because it is raining" if have no bars on 4G/5G.I have a phone that I cannot use where I live, and the coverage maps show all 5GUC covered...Metro stores just do not have the expertise and service of a T-Mobile store. If you need a new phone they might be able to sell you something. But if you need good customer service, go to a real T-Mobile store.
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May 2023 by Kat Bomar
Great CUSTOMER SERVICE FROM CHRISTIAN AND HIS SALES ASSOCIATE..GO there and get yourself an UPGRADE with great prices
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May 2023 by Tammy Thomas
Love this service.Fort Walten location is a great help
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March 2023 by Francesce Davis
Adela was amazing! SHE HELPED ME WITH EVERYTHING I NEEDED! Yall go see her she is the bomb and super informative!!!
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February 2023 by Chris Shaw
Came in for a replacement for a lost phone under insurance and the girls seemed very helpful until 3 days later I found out they did absolutely nothing. Now I have to do it all over on my own☹