“Great service excellent assistance from a particular representative "unique" she got me all set up after my phone had broken and gave me an extremely comprehensive breakdown of what I needed to do as well as my various options”
“If you have a choice, choose Monique. This representative gives customer service it's true definition. Smart, efficient, trustworthy and an employee of their word. When is the last time I received such excellent determination from a cable employee? That would be never. I have been a cable customer since the test markets in Manhattan in the 1970's. Well done Monique, and Cox for hiring this splendid employee.”
“I have been a t-mobile customer for over 15 years, as in still had the original jump program plan. I have been in several times asking how to lower my bill and no one has even suggested switching plan...until I went in Tuesday. Greena was AMAZING! She helped me switch plans and get me into a new phone (I went in because my S22+ had stopped charging). These things can be a lengthy process and she made it so easy and fun. Brandon H. Was also there and they were so funny. I can't express the weight off my shoulders knowing now my bill has been fixed. Thank you Greena and Brandon H. Yall are terrific at your jobs!!!”