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February 2024 by Maria B.
Excellent pricing, furniture is diversified and provides great selection. The artwork adds symmetry to the floor staging. As an interior designer this is one store you want to shop at.
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December 2023 by Lisa J
Friendly service but not very much to select from. Prices are reasonable.
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September 2023 by Shiela Herbert
Nice variety of furniture. Very good salesperson helped us. Also, their prices are great compared to some other furniture stores.
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November 2022 by Christine Ramos
I’d give it zero if I could. Ask all the questions before you finalize the sale! They don’t refund and don’t exchange but they won’t say that until they’ve already taken your money. Sales rep was nice but overall just eager to make a sale. We purchased a bed, box spring and metal frame. We were not informed all sales are final nor is it posted around their store anywhere. When we got our mattress it was compressed and rolled up (I’ve never had a mattress with springs be delivered like that to me in the past) we gave it time to settle and the springs feel warped and the mattress feels like a concrete pad, nothing like when we went in. I called and spoke to Anne who told me Florida state law doesn’t allow them to refund because they can’t sell the furniture. I went back in to lay on the mattress and see if maybe that’s how it feels and I was just having an off day. Nope the mattress on the floor feels great. I asked if they have a policy that stated the refund/ exchange Mark said no. He was rude and kept trying to brush me off. I asked him if they know how long the mattress on the floor had been out (I was trying to gauge a timeframe to break the bed in so it could be comfy) he said no. I asked if they know when they rotate or cycle out mattresses he said he doesn’t keep record of when they put things out on the floor. There’s a portion on the receipt explaining the no refund however there’s a “sign here if you understand” which we did not sign because no one informed us of this before completing the transaction, so I get to learn about it after it’s too late. Will also report this business.
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October 2022 by Christopher Bobbin
Best place in FWB to get your furniture. Very good vibe and the sales staff is amazing. Thebdelivery guys are great as well
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May 2022 by Bob Padgett
Really good prices, very helpful-no pressure sales! We got a really nice console for $500(everywhere else was between $650-$800)
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February 2022 by Sam Kinkaid
Ordered chairs and then never came in nor would they check on them until I demanded an update. I paid for the furniture which I ordered in June. I also ordered fabric for pillows and paid for them. Now that I will not get the chairs, the chairs have been refunded but I am stuck with $150 fabric that I cannot use. This was not my fault. I have another friend whose chairs are six months behind and may not get them for another six months. Not a reliable furniture store anymore
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January 2022 by Isabel Yang
Probably the best furniture store in the ft walton/destin area!! Many of the furniture stores around here don’t have many items in stock and often take at least a month to be shipped, which is inconvenient for rental owners, but Furniture Outlet has many things in stock that can be delivered almost immediately. The prices are also much cheaper in comparison to other stores, but the quality is still the same. We’ve gotten many items from here!The customer service is also awesome, delivery is quick and efficient. Jill is great and she was a big help to us, especially in the beginning of our furniture hunting. She also gave us many helpful recommendations for the furnishing of our condo.If you’re looking for cheap, high quality furniture that you can get in less than a weeks time, look no further!!
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January 2022 by Shaunna Adler
Really great shop! Beautiful furniture & super helpful! We found 4 pieces we've been looking everywhere for! ?
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November 2021 by Larry Larkins
Over the years we have purchased several pieces of furniture or beds.Prices are good and service even better.Jill takes pride in their service.
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October 2021 by Cindy Thompson
I am a designer. I always find just what I need to complete my designs. Helpful friendly staff. Great quality! Wonderful prices.
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October 2021 by Luke Sullivan
I love the place good deals nice furniture
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May 2021 by Leane Gonzalez
Great selection and prices on new furniture! As a Realtor, I see inside many homes and I have grown to know great furniture features. Anne at Furniture Outlet has FABULOUS furniture, with luxury accessories too, and customer service skills to match the excellent pieces in her shop.
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May 2021 by Melissa Allegretto
I always by my furniture here. Jill is fantastic!
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April 2021 by Martha Garren
Really nice furniture at great prices! Honest owners that are easy to work with. Highly recommend!