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January 2024 by Tom and Tracy Hook
Even though it's a thirty-minute drive from our home in South Walton, Danny and his team have worked on a variety of our vehicles over twenty years. It has always been well worth the drive. Great people, honest work and the right price.
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January 2024 by Jim Wilkerson
My wife brought our vintage car in and everyone was very personable, polite, knowledgeable and respectful. They explained everything to my wife and answered all her questions. Highly recommend this location.
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November 2023 by Olive D above
The stars are just because they were nice especially Dawn. The owner Danny quoted me 200$ dollars to change my 2 lowbeam headlights. It's max 40 dollars at Walmart so I just don't see how they could in good conscience charge someone that. I thought it was an electrical issue so I went there. Ended up spending 2 hours & 83$ on the diagnosis to find out its just the bulbs which is already bad enough but another $120?!??... As a female this often happens & it sucks that some shops do this because people work hard for the little change they get just for them to try to finesse them out of it. It's an integrity thing.Edit:I looked at the receipt and I just noticed they added 2 made up fees. The diag was supposed to be 60 and with the fees plus tax it 83 that is disgusting. They charged me 6.50 for labor on a diagnostic & then an environmental fee that they tried to say was a government mandated disposal fee which is made up nor does it apply since they didn't work on my car.Spoke to the owner, he was apologetic for the misunderstanding.
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November 2023 by J Keenan Powell
I had a serious overheating problem on my Dutchstar motorhome. I called Dawn and talked with her concering my problem. She advised me to bring it to the shop and they would inspect and try to cure the problem. As it turned out, I had a small leak in my inner cooler and the veins on the radiator were really clogged. In four days I was advised I could come by and pick up my repaired items. Danny and his crew are very nice, knowledgeable, and the price was very fair. Thanks Team!!
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November 2023 by efvanmeter
Fair pricing and great service. Haven’t had any issues since bringing my cars in for repair. Highly recommend bringing your car here if you need a repair.
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November 2023 by Christopher R.
warning shady and sleazy was told by owner I would have the coldest A/C in town it's now stuck on maximum heating mode also was told about an oil leak. it still leaks my bill was over $3000. auto was there for 2 weeks. when I returned with my complaints they said it would cost another $2200. warning horrible technicians
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October 2023 by Clarke Monroe
The people here are amazing! The AC went out in our van while we were traveling to Fort Worth for vacation. They worked us into their schedule and got the work done faster than expected, despite the limited time we were in town.We worked with Dawn at the front desk and she was great. She understood the problem and after the eval she clearly explained what was needed to fix it, carefully went over the quote, the parts needed, and the time estimate. She also kept us updated on the status of the van.I wish we had a shop like this where we live, I'd go to them for everything car related.I highly recommend them.
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October 2023 by Brenicia Mallory
PLEASEE READ FOR HONEST REVIEW .. I dropped my car off to this shop Friday and it wasn’t worked on until Wednesday. The front desk lady told me even though my car was dropped off Friday 10 other cars were ahead of mines, including walk-ins . HUH ? Monday I got a call and was told my estimate was 1,700 for a gas pump replace, serpentine belt replaced, and a coolant flush and also tax and labor. I told her I didn’t want the flush and the price dropped to 1,150. That’s a 550 difference . I’m getting a flush done for 120 tomorrow y’all ?.. secondly, everyday they called I was told my car would be ready by the end of the day(lies) .. they called and asked if I wanted to buy a battery ? I said no. Then she stated they wouldn’t charge me labor just the battery. She also stated the battery would be 100 (bringing my balance to 1,250) this came out her mouth. So I agreed. Yall looking at the breakdown they gave me a 198.95 battery and charged me 167.56 for labor? .. that’s 366 for a battery !!!! Oh and I can’t forget, my battery was replaced and they kept two lights on in my vechicle !!!! I do not know how long they were on ( it’s daytime why are my lights on????) Then they called and asked if I wanted to buy a lug nut (claiming my wheel was missing one) . I told her NO because my vechicle wasn’t missing ANY!! They hop from car to car and will lose parts from your car !! After they finished my car I got a call saying they replaced a thermostat hose for 25.17 on my car !!! Who adds on items without asking ??? What if I didn’t have the 25.17 ? Last but not least after looking over the breakdown at home the cost that I paid (don’t add up) they adjusted the numbers like crazy. Yes they are going to smile and make you feel welcomed when you walk in . But they will take advantage of anyone !!! Especially women !!! And these reviews are outdated and they’re not honest reviews ! Spreading awareness
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September 2023 by Kent Primous
I would like to Thank the team that fou eleven radiator air and repair, For a wonderful job That was performed on my Pontiac. Mechanic is awesome front desk as well. I really enjoyed getting my car fixed at their shop. I would recommend anyone. Simply go by there yourself and chat about that worth it.Services: Transmission
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August 2023 by Daniel Rucker
I highly recommend Ft Walton Radiator for their service, honesty, and communication. Cindy will ensure that you know what's going on every step of the way and they have proved they don't charge for any unnecessary repairs. I've found them to be honest and trustworthy and they have always been able to service my Audi, even when Audi says they are the only ones that can!
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August 2023 by Moona Joyner
My car suddenly broke down right next to this mechanic place and I had no choice but to pull into their parking lot. They immediately came to assist me and the ladies at the front desk were so kind and helpful. They were able to fix our a/c compressor just before our long road trip. We were so thankful and impressed. They were even able to expedite the parts right before the 4th of July weekend. Thank you so much! We have been recommending you to everyone we know!
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August 2023 by Zack Mardan
Only and only shop where you can fixed your ac problems!I got service here few times, all my problems solved right away! Danny great guy! Always friendly and respectful.Ac on my buses working good and my customers happy!Highly recommend this shop!
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July 2023 by Kyle F.
While on vacation our AC went out. The shop was able to fit us in the next day! They explained the situation thoroughly and we're able to get the air cold again! Very honest and friendly!
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July 2023 by Clark Sapp (Oceanmedicman)
Top notch professional service and very reasonably priced. The staff were very attentive to my needs, answered all questions and provided straight forward estimates and final pricing. Will be taking my BMW back for service in the future as reputable, honest mechanics shops are few and far between. Had the front CV axle replaced on my 2013 BMW 535xi and works as expected after several hundred miles.
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July 2023 by Garry Clagg
Was on vacation and had an issue with the air conditioning. The shop didn’t have an opening for us but went above and beyond to make sure we found a place to take our car to. Outstanding customer service.
