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November 2023 by Jamie W
Staff is always friendly and very knowledgeable. Hubby & I bought 2 Harleys and are super happy with the follow-up from the staff. Wonderful!
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October 2023 by teresa beaver
We were on the 6th day of our 8 day trip & the cold wet weather was all behind us. We stopped at the store for a little break, Stephanie greeted us with a smile & her cheerful personality. She was very helpful to everyone in our group, helped us find what we were looking for, but for my husband and I, she went above and beyond the aspects of her normal job. We didn't need our rain gear or our cold gear anymore, and we didn't have the room to keep hauling it around with us, so she shipped it all home for us. It turned out to be a lot cheaper than it would have been to go through the post office. She was awesome!!
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October 2023 by MJ Chandler
We just love Gus! He always remembers you no matter how long it's been since you last visited. He is present and involved with his staff as well as his customers. We also love the staff. They're welcoming, not pushy in sales, very educated on the bikes that they have on the lot and are always happy to help. We love the atmosphere, variety, service and special events. We take our bikes into their service apartment quite often for upgrades, maintenance and service. We absolutely love this place! We both took our MSF course here also and ride Harley's ourselves. Coach Dave was amazing, patient, understanding and is truly passionate about teaching newbies how to be safe all while doing it in the time allotted. You can't go wrong visiting this Harley location. You won't be disappointed!!
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October 2023 by Joseph Ziegler
Took the ARC there and the instructors were great. They even had a new instructor in training, but that didn’t slow anything down. I was more impressed by this course than the many others I have taken.
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September 2023 by Les Hammaker
Emerald Coast Harley Davison did an outstanding job while purchasing my new 2023 street glide if I could give them more than a five star rating I would I would highly recommend if you’re looking to buy a bike, I would go to them they make you feel like your family, and everybody treats you with respect absolutely no pressure when buying Aaron, my salesman was out of this world Pete was amazing in getting numbers right to suit us and the owner talk to you like you were family very kind and respectful
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September 2023 by David Walls
James and Sarah made my most recent purchase seamless for my 2023 Ultra limited. James worked with me over the phone while I was at work and had everything ready when I got there. Sarah worked her magic and got me over to Jillian to finalize everything and I was back on the road in no time, definitely recommend!
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August 2023 by Jennifer Heaton
We were not planning on buying a new bike on vacation but DJ and the rest of the staff at HD were amazing at getting the job done! It was great getting to know DJ and the other staff. DJ is that guy so go to Emerald Coast HD and buy the bike today!
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August 2023 by Fitz Foto
Stopped in looking for a Street Glide. The staff was friendly and the dealership clean, like all Harley dealers. I have owned several Harleys over the years and in the past the price was always on the bike. Nothing is priced in the dealership, I asked why and he said, "I might be able to sell it to you for 20k today and tomorrow I might charge you 26k so we don't bother putting prices on them". He literally admitted they don't price them because they might be able to gouge us for more money the next day, or maybe they decide how much to gouge you for when they size up the sucker, I mean customers. I bought one used online where the price was clearly stated up front.
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July 2023 by kevin sosa
This is my second 1 start review. I deleted my first review because Craig the manager reached out to me and attempted to help me out. The whole process started on March. It took almost 5 month to process my refund. I left my first one star review due to the lack of communication. I made several attempts to get a hold of the finance manger and I would never get a call or email back. After speaking with Craig he assured me that this wouldn’t happen again. About a month went by and it because a repeat of my first experience. Again I would call and leave voicemails with proper call back information and I never got a call back from Harley Davison. Over all a very unprofessional experience. I do not recommended this store to any one.
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July 2023 by Robert Fremming
Large selection of motorcycles. Staff is very friendly. Many events going on in the warmer days too.
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July 2023 by Steve Coleman
Just purchased a 2017 Harley Freewheeler trike from ECHD. Salesman Blake was great throughout the whole experience! All the staff was great! Highly recommend Blake and the whole team at ECHD!
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July 2023 by Joe Sellars
Nice clean store! Big selection of bikes. My only gripe would have to be the sales staff wouldnt leave us alone. I get it.... you have to sale.... but at some point you need to just let folks breathe a little
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June 2023 by B R (Bren)
Excellent service!! Thank you for being so kind and letting me shop and helping when I needed it!
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June 2023 by Rob Smith
Recently just bought a ‘23 Street Bob from ECHD. The whole staff was awesome in working with me. Aaron was great and went an extra mile for me. Couldn’t have asked for a better experience. They value their customers and make buying a bike seemingly effortless. Thanks guys!
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May 2023 by Emerald Coast Motorcycle Culture
Always a blast at ECHD events! Great sales department, awesome service department and just friendly staff everywhere!