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January 2024 by K G.
If I could give the pharmacy less than one star I would. They are all extremely argumentative and rude and act like you're an idiot even though you know your own medications better than they do. Medications that are uncommon are almost impossible to get filled correctly and they constantly want you to figure it all out, even though they are the ones that need info from insurance and doctors. Being in a military family, I've been to many Walgreens. This is the worst one by leagues. I'd be better at their jobs than they are with no training. They are truly so awful, clueless, and rude that I don't think they should be allowed to operate. It's amazing I've ever even be able to get things filled correctly, but I guess even a blind pig can find an acorn once in awhile.
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November 2023 by Debrina M.
My health insurance is not great at covering prescriptions so I rely on GoodRx for many years now. The pharmacist does NOT ACCEPT GOODrx at this Walgreen's pharmacy. I went though the effort and dowloaded the GoodRx coupon to have it convenient for the pharmacy rep., and sent it in the drawer at the window. She said it did not ring up at what GoodRx had. And I had just printed this GoodRX coupon 5 minutes before I got to the pharmacy. I also had it on my email and text and showed her. No use, talk to a wall and get more satisfaction. The rep/pharmacist would not accept my Goodrx. She said the meds was 40 dollars more this time. This was for the same meds, same quantity, nothing changed. The same meds I got filled last month and the month before for approximately the past 132 months straight. All of a sudden no longer recognizes the GoodRX discount, with the actual current coupon or the Goodrx card according to the rep/pharmacist. But on Goodrx it shows plain as day the lower amount no matter how many times you pull it up, even a 5 year old can do it. It Makes zero sense. Walgreens at Beal and Racetrack. I H had to cancel my script and go down the road to Publix where it was even 48.00 dollars less than Walgreen's was trying to get. Thanks for the favor Walgreens.
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August 2023 by Ciara L.
The service is great. What I'm surprised about is how the outside of building has went down from needing some simple maintenance n deep cleaning. The metal at drive through all rusted into, so much rust. Looks like building hasn't been scraped, n caulked n deep cleaned or painted in over a decade. All the glass needs a good cleaning daily I would say. Fix that place up. As much as meds cost. Use some of that money on long needed repairs, who ever is in charge of maintenance on Walgreens.
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July 2023 by Sandi R.
Thank you for getting my Medicine:) And yes I drive from Gulf Breeze to this location.. worth the drive Thank you for doing what you do!
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August 2021 by Lauren R.
There is a sign outside that says walk in and same day appointments available, so I was picking up my pictures and figured to get my vaccine. I go to the pharmacy to get it and the pharmacist says I have to make an appointment and I asked if I could make the appointment now since that is what the sign outside indicates. She said no it's only online. When I took this picture of the sign indicating this, the clerk from inside came out and took it back inside.
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February 2020 by Brigitte P.
Health violations - tech drops meds while he is filling prescriptions on the floor, counter, etc and picks up with his bare hands and bottles them. We made the pharmacist - Aiza Rivera aware and she didn't seem to care. Terrible attitude with associates in the pharmacy. Being flu season and the scare with Corona virus, shouldn't they be concerned about not touching people's meds with their contaminated, bare hands??????
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February 2020 by Angela C.
I have been going to this pharmacy for some time and the customer service just keeps going sown hill!!!!!! In fact- I am changing pharmacies because I can't stand the rudeness ...especially Emily at the drive through window...didn't even look or speak to me for three minutes!! As she types on her computer while I sat patiently waiting for her to acknowledge me. Then she walked away and came back and rudely asked and shouted at me what I needed!!! Why are you in the customer service industry!!!??!! Seriously awful!! Called the store manager who didn't seem too concerned and said that she would talk to her!! This isn't the first time that she has been rude when I come through the drive-through. I am surprised there is not a one star rating on the store and can't believe they get away with being so rude whenever they feel like it!! Obviously poor management here
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September 2019 by Megan C.
If you enjoy getting your prescription late and being laughed at, great place to go. Lynn Phan thinks filling your prescriptions is "not my problem." Worst pharmacy/pharmacist experience ever.
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August 2018 by Rachelle L.
Think twice before you go to this pharmacy. Very rude. I would go down the street if you want integrity and kindness.
