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April 2023 by Jon Spencer
Great bank.Was Beach Community Bank with me for ten years, then switched to First Bank.
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January 2023 by Luis C.
If I can give this bank half a star I would . Don't trust them with your money they don't know what they are doing specifically that girl Luisa had to ask for her manager and teach her how to do her job.
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December 2022 by Angel Fitzwilliams
Never heard of a bank that doesn't answer the phone, or have a recording, at least, during regular business hours. Phone rings off the hook for hours and you can't get a hold of anyone when you need to speak to someone. Terrible customer service.
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July 2022 by Doug Sims
The Crestview branch closes-then the teller machine closes-then we are told we have to drive to Niceville for a teller machine and they will not reimburse for using any other ATM. Bank being taken over in the next few months-the new bank has a teller machine-in Freeport. Not much good for Crestview customers. Will be changing banks as soon as possible. Terrible customer service.
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March 2022 by teresa whited
I have been banking with Beach Bank, formally Beach Community Bank, for 12-15 years now. When you get a good customer service person, they have already quit by the next time you go in to the bank. If they treat their employees the same way they treat their customers - no wonder!
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March 2022 by Caryn Sklar
This bank cannot be trusted with your money. They made serious mistakes in handling my account, and then after a full day on the phone struggling to get everything right, they had the nerve to charge me excess withdrawal fees, when they were the ones that caused the withdrawals. If you want to keep your money, stay away from here.
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March 2022 by Regina Moyers
Depositors Beware! Beach Bank is not a good bank to do business with. They are very arrogant, and their management team is the worst management I have ever worked with. Larger banks have much better management and after dealing with banks for twenty years, I would say this bank will go out of business similar to USA Bank because their management is HORRIBLE. I would NOT recommend anyone do any kind of business with this bank. Check your monthly statements CAREFULLY!
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March 2022 by Tamara Penn
This bank repeatedly refused test deposits from Connexus Credit Union, causing them to have to try again and again, which nearly cost me to lose my account with Connexus. Beach Bank refused them without notifying me or even trying to reach out to ask me about them. This has been going on for several weeks, and it was a nightmare to get this straightened out. When they finally allowed all the mini-deposits through, they assured me that everything would now be fine. However, Connexus Credit Union then had to withdraw their 11 test deposits, and Beach Bank fraudulently charged me $3 for each “excessive” withdrawal – withdrawals which would not have been necessary at all, if they had simply accepted the first test deposit. I am now contacting the BBB. After 12 years of being a loyal customer, I feel betrayed and completely disappointed on how they treat their customers. Shame on you Beach Bank!
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March 2022 by The6221967
Don't TRUST this bank! They STEAL your money!
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March 2022 by Tamara P.
This bank repeatedly refused test deposits from Connexus Credit Union, causing them to have to try again and again, which nearly cost me to lose my account with Connexus. Beach Bank refused them without notifying me or even trying to reach out to ask me about them. This has been going on for several weeks, and it was a nightmare to get this straightened out. When they finally allowed all the mini-deposits through, they assured me that everything would now be fine. However, Connexus Credit Union then had to withdraw their 11 test deposits, and Beach Bank fraudulently charged me $3 for each "excessive" withdrawal - withdrawals which would not have been necessary at all, if they had simply accepted the first test deposit. I am now contacting the BBB. After 12 years of being a loyal customer, I feel betrayed and completely disappointed on how they treat their customers. Shame on you Beach Bank!
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March 2022 by Teresa W.
I have been banking with Beach Bank formally Beach Community Bank for 12-15 years now. When you get a good customer service person, they have already quit by the next time you go in to the bank. If they treat their employees the same way they treat their customers - no wonder!
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December 2021 by Muhammed Wazumtu
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August 2021 by Curtis the Moonboy
They shut my account down for absolutey no reason at all. Horrible bank.
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August 2021 by Naomi Kolo
I am a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked a little thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a massive profit this is unbelievable I couldn't believe it myself all thanks to God for bringing Mrs victoria crypto into my life I really appreciate her email:
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July 2021 by Addicted 2 Golfing
This bank will close your account for no reason. Especially if you make a lot of money. Their app also sucks with no features. And they will interrogate you on the phone about where your money is coming from. This is the absolute worst bank I've ever dealt with.