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February 2024 by Sean Ludwig
Shea like “shea butter” had his customer service as smooth as butter helped me with a stressful problem and made it seem less! Hands down best service in any car store I’ve ever been to! I’ll def be back soon!
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February 2024 by Janna Kinney
Came in to buy a replacement battery for my key fob and some wiper blades. Shea not only helped me get all the right things, he installed the battery AND my wiper blades!!!Highly recommend this store!!!
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January 2024 by A W
Excellent service and very helpful.
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January 2024 by Rachel Griner
I bought several items & the clerk was so nice he even put everything on my car for me.
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January 2024 by Gem
Very polite, explained everything in great detail, and did a wonderful job! Will come again.
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December 2023 by Alvaro Francisco
search find pay and leave. do it yourself. because the attendants look at you with hateful faces.
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November 2023 by Kenneth
Matt at the AutoZone on Esther Cut Off NW is the type person AutoZone should strive to have at all their locations nationwide. If Matt's focus on customer service is what can be expected across all AutoZones, I will use them whenever I can. My son had traveled to Ft Walton for a event and upon arrival, his check engine light came on. I called AutoZone and Matt quickly set my mind at ease without hesitation.... "Sir, I will take care of your son, don't you worry" which you can imagine was an amazing relief being 100's of miles away. He went above and beyond, giving details as to what was wrong and valuable tips to fix it... seriously, he took my son to mechanic's school in short time.Matt, thank you very much! Your customer service and simple kindness are unfortunately not the norm these days...keep doing what you are doing as you will set yourself apart and most certainly be blessed when you least expect it!
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November 2023 by Splinter 34
These guys don't know jack about vehicles if it isn't in the book, then if they can find it, they don't have it in stock, go to Oriellys.
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October 2023 by Kenneth J.
Matt at the AutoZone on Esther Cut Off NW is the type person AutoZone should strive to have at all their locations nationwide. If Matt's focus on customer service is what can be expected across all AutoZones, I will use them whenever I can. My son had traveled to Ft Walton for a event and upon arrival, his check engine light came on. I called AutoZone and Matt quickly set my mind at ease without hesitation.... "Sir, I will take care of your son, don't you worry" which you can imagine was an amazing relief being 100's of miles away. He went above and beyond, giving details as to what was wrong and valuable tips to fix it... seriously, he took my son to mechanic's school in short time. Matt, thank you very much! Your customer service and simple kindness are unfortunately not the norm these days...keep doing what you are doing as you will set yourself apart and most certainly be blessed when you least expect it!
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August 2023 by Omega FAFO
Called to check on a part was rudely hung up on apon giving my name due to the employee not wanting to do their job after calling a second time the employee was very rude lied about checking for a part while standing at the phone I will be calling corporate ether learn to work with the public or get the hell outter a public job
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July 2023 by PatriotProudBoys Fl
Called to check on a part was rudely hung up on apon giving my name due to the employee not wanting to do their job after calling a second time the employee was very rude lied about checking for a part while standing at the phone I will be calling corporate ether learn to work with the public or get the hell outter a public job
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July 2023 by Ali T.
Vacationing from out of town when our battery died. We went in an hour before the store closed to purchase a battery. The clerk said that it would take 45 minutes to put it in, so he wouldn't do it. He said he could sell us the battery but not install it. We went across the street to O'Reilly's which closes the same time. They installed in about 5 minutes.
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July 2023 by Nicholas Gundlah
This location is solid. Helpful, friendly and good pricing.
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May 2023 by Hello Y'all
They always have what I need and when I need it. Thank you AutoZone for being there and for having some of the nicest CSR out there.
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May 2023 by Roki Valmine
I went in got my wiper fluid and forgot about a question I wanted to ask. I went back in and asked, to which I was given some attitude for whatever reason. If you don’t know the answer to a question relating to a vehicle part such as a winch then just say “I don’t know”. It’s way more professional than rolling your eyes.
