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January 2024 by Mandy Price
I just left this location. I am extremely grateful for Jennifer and Megan. These ladies went above and beyond to help me get a new phone. Both were professional and knowledgeable. They made the whole process a breeze. TOP TIER CUSTOMER SERVICE!!!! Thank you again!
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January 2024 by jessica KNiFFen
This place has the absolute worst customer service!! Rude associates
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October 2023 by ANTHONY PRICE
MEGAN AND JENNIFER IS VERY WONDERFUL HELPPING DOING A WONDERFUL JOB
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October 2023 by Jessica
The employees at this location are very nice and helpful
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October 2023 by Judy Haney
Service today was excellent, representative was very knowledgeable and helpful!!
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October 2023 by Jamesha Jones
Jennifer was very nice and sweet I love them they are very helpful.
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September 2023 by Larry Duffy
Very helpful to my needs
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September 2023 by Chanel Hunter
I have to say this is by far the best store Ive come to for service Jennifer was very helpful and well experienced . She got me exactly what I asked for In a timely manner . I haven’t had a rep help me the way this young lady took her time and helped me I appreciate her and the location
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September 2023 by Sandra Tsiartas
Megan is by far the best manager and customer service person I have ever dealt with. She goes above and beyond what she needs to do to satisfy the customer. She is very knowledgeable about all the equipment. She is truly the best person to work with and I highly recommend this store to everyone.
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September 2023 by Lisa Mccormick
My husband and I came into this store to switch his phone from boost to metro the reps were wonderful, amazing and very nice the service was fast and they explained everything to us (my husband is not computer savvy) the store was very clean it even smelled clean. I would definitely tell all my friends that Megan and Jennifer are the people to go see if they need anything....... ⭐⭐⭐⭐⭐
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September 2023 by Maemae
My experience with this metro has been best yet , the employees there are awesome quick and very knowledgeable. The store is always clean I will recommend this location to friends and family !
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September 2023 by Bonnie Morris
The reps at midway location are fantastic awesome work ethic always nice and helpful never gets annoyed with questions always willing to help me !
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September 2023 by Leah Hess
I always come in for help with my gadgets , and the reps Jenn and megan always take care of what I asked help with .They are great workers
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September 2023 by Jennifer Mccormick
Great atmosphere, always nothing but smiles employees have a great attitude and very helpful , with any and every question, highly recommended for service
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September 2023 by James Jarvis
review on owner/management not store employee.I wanted to cancel my service. could not get online as phone is broke so could not receive text code. called t mobile. told to go to a store and they would verify my identity, call corporate and get a code so service could be canceled. they refused. even after I got support on phone and the store was given instructions in what to do. I am on autopay witch also cannot be accessed without getting a text code. now I will have to call my bank and report as fraudulent charge to get t mobile to stop charging me for something I do not have. what would have taken less than 5 minutes for the store to do turned into a real pain.