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August 2024 by Ricky Cordero
This has been the worse experience I ever had in a car diler. Bill is a complete idiot asking me all this questions like I was lying or hiding something because I didn’t want to finance and I only wanted to do the buy here pay here I feel like I was at the police station. If a costumer wants to only do buy here pay here you should quick tell the coustomer that when someone doesn’t want to finance is because they’re hidding something. Never stopping at this place or the one in start.
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July 2024 by Krystal Craton
Go see Gene!!
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March 2024 by Eric Smallwood
Friendly and helpful. You need a car they'll definitely get you into one at a reasonably rate and price.
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March 2024 by Marcos Serrano
This place was recommended to me and I couldn’t of gone a better route to buy a reliable used vehicle. Staff are very accommodating and helpful with anything that I’ve needed. Great place check it out
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March 2024 by Janet Santiago
I finally understand why people don’t trust car dealers; Bill, the owner of EZ Pay Cars is the rudest, most slick-talking conman I’ve ever met! We went to EZ Pay in August 2023 to get our 19yo daughter her first car and agreed to make the purchase because we were offered a 1 year extended warranty on repairs with the understanding that we would be responsible for purchasing the parts and only labor would be covered; we asked if we would be able to provide our own parts and the response from the salesman Joe was “Yes”. Considering the prices at EZ Pay are higher than most buy here pay here places, we figured it would be worth paying the higher cost to have the peace of mind of having the 1-year coverage. My daughter has made all of her payments on time (and even paid more on some occasions). Fast forward 5 months after the purchase and the transmission is completely gone and needs to be replaced. After having the vehicle towed to the service center (and waiting several days for anyone to look at it even though we had scheduled the appointment weeks before), we were informed that we would need to purchase a new transmission and it could only be from them. We asked about providing our own transmission (since we can get a refurbished one for cheaper) but were told that the contract we signed clearly states we have to purchase the part from them. Since we were only provided the bill of sale and the Carfax report upon purchase, I called EZ Pay to simply request a copy of our contract so I could confirm what I am being told (I am more than happy to comply with anything agreed upon in the contract, but want to make sure we’re all on the same page since we had been told something different in August. Immediately, Bill became defensive and stated “It wouldn’t make sense for me to go back ten months to when this purchase happened and yell at Joe” – I never once suggested or wanted this to happen (and technically, it was five months, not ten). He then follows that up with reiterating the terms of the warranty (12 months, 12K miles); I acknowledged this, but still asked to see it in writing, to which he told me there was nothing in writing because they’re just trying to “help people” by offering this. I then stated that all contracts must be in writing to be valid, to which he replied that “it would take some time” to get this information because “it's buried deep in the contract”. He then made the statement that we “do not have a warranty” and again tried to convince me that they were “doing me a favor”; at that point, I became pretty irate and told Bill that he's not doing me any favors, this is a business deal and we only agreed to purchase a car with them because they offered us a warranty and again requested a copy of our contract. I then stated if this was not resolved, I would have to go to small claims, at which point Bill dismissively stated “Ok, good. I’ll put that down here that that’s what you’re going to do”. I then asked if there was anyone else there I could speak to about this, at which point he told me he was the owner and that was the end of the conversation. So now, they have my daughter’s car and our contract, but no resolution. Worst company ever!!
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January 2024 by Diana Ciancairuli
They did a great job
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September 2023 by Shan Prince
Salesman did not want to be bothered.
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July 2023 by arriel rowles
I was in a car accident and my car was totaled I was in desperate need of a vehicle being a single mother and working two jobs well I end up going to ez pay with my insurance pay out I put 2500 down on a 2012 Toyota sienna and was asked could I possibly put down another 5,000 down when I got my taxes I told the salesman if I received a good pay out like the year before I could they let me get the vehicle well my taxes came back and wasn’t as big as I had hoped but I still paid another 1850 down and was told I had only been paying on the down payment and that none of my payments had gone towards the vehicle they came and repoed the vehicle and wouldn’t even talk to me the owner bill is rude the week before taking the vehicle he yelled at me like I was a child I had just gotten out of the hospital from surgery he literally had me in tears and I calling in just to make payments I would advise anyone not to do business with this car lot
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May 2023 by Frank White
terrible place, sleezy car salesman will sell you a car with no warranty
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September 2022 by Linda S
Great service. Friendly and helpful
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August 2022 by Gail
My Son was in need of a Used Vehicle..1st stop was E Z PAY.It was our Last Stop! The had what he needed at the Right price too! Gene made the transaction easy and seamless!Took possion same day! FAIR,HONEST AND WILL RECOMMEND TO ALL!GREAT EXPERIENCE!!
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June 2022 by Betty Carpenter
Bought my Ford escape from them. In 2019 the experience was great vehicle was great. Traded it in Feb, 2022. After it was payed off. The trade in process was great. But this time I am not happy with the vehicle. Within the first 12 days I had to put in a new battery 200 and some dollars I had to fix both windows because they fell right down into the door costing me over $100 for each window. When you go to get on the freeway it doesn't want to give you any power to get on the freeway so clearly there is something wrong which I'm going to probably have to spend a whole lot of money into getting fixed and I still owe two years on it so this time around I'm not real happy.????????
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June 2022 by Helwey Mustafa
Bought 2 reliable cars from Gene. This is the most honest used salesman I have ever dealt with, he cares about his customers and not just about the sale. Don’t waste your time anywhere else on US-1. They work with you and treat you like family. Thank you Gene !
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November 2021 by Chris Fasone
Nice people, got me into a nice car that has 50,000 miles on it. Comes with a warranty.Highly recommended. UPDATE i no longer have the car. Down the road it needed more work than the car was worth.
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September 2021 by Khris
Nice people, got me into a nice car that has 50,000 miles on it. Comes with a warranty.Highly recommended. UPDATE i no longer have the car. Down the road it needed more work than the car was worth.
