-
February 2024 by Alecia Thompson
I had the opportunity to buy my first BMW, a car i never thought to own because i was an Infinity person, however i went to this dealership and the Sales person Serkan Akdagli was one of the most amazing sales person ive come across, i was truly impress, so for that Serkan i want to say thank you and also your Boss was also amazing , all the way to accounting, Thank you all for making this transaction smooth
-
February 2024 by Bob Ward
Not really impressed with these folks. My wife’s car got flooded in the big storm two weeks ago. Had it towed to coggins as they are the dealer we have used in the two years we owned it. So far they have not even looked at it. Kevin Wilkinson my service writer has mislead me as to when it will be looked at. Last Friday (Jan19th) I was told possibly Monday (Jan 22nd or Tue Jan 23rd). The car has been there two weeks and still not looked at. Kevin won’t return my calls. Last Friday I had to have him call my adjuster because he wasn’t returning their call. (Feeling under valued as a customer.) I called Kevin twice today just so he could text me that he would let me know. Got to say I’m not sure I’ll hear anything from him.
-
June 2023 by Tim D.
I've had wonderful experience dealing with my salesman, Steve Smith and the manager, Carlos Otamendi. I purchased a used 2016 Corvette with 8000 miles on it. My home is in Minnesota and it was a big decision to make a purchase without the ability to drive it and then having it shipped to MN. I still received a good deal even considering the $2000 shipping charge. So come to this dealership for any car they are selling! These two gentlemen will make it happen and you will feel good about it. Tim D.
-
May 2023 by Alex G.
Shoutout to the team here at Coggin BMW. Sad to say that in Miami inventory is scarce. Found the perfect combo on a vehicle and Manny Miranda along with his team handled our buying experience all by phone. I was a bit concerned of buying a vehicle without physically seeing it, but it arrived looking exactly as it looked in photos. The team went out of their way and brought us the vehicle to our place. Shoutout to Manny, Paul, and Paul. Miami folks looking for nice inventory, this is the place! Id give this place 5 additional stars if I could. Super excited of our new purchase and perhaps we will make this dealership our new go to place. Keep up the great service and inventory.
-
January 2023 by Pastor Kim Buckner
This is where I got the X1 they gave me a better rate than my credit union .
-
January 2023 by T J
I have been going to Robbie for 7 years now. He’s been great. Service department is fast, easy, no issues.There were some issues with the drivers who would pick me up and take me home. Those issues have been resolved since Anthony joined their team. He is polite, an alert driver, not on his phone while driving, and I feel comfortable with him behind the wheel.Service: General repairs & maintenance
-
January 2023 by Robert Haynes
I emailed Matt McNeal, Manager Coggin BMW, my feedback. $900 for three hours of labor will send me to the non-dealer associated shops.
-
December 2022 by Juan-Carlos E.
I would never purchase a vehicle from this dealership! The way my roommate was treated at this service center was like he had the plague! I looked at a BMW i8 there when I first moved to Port St Lucie in 2015. Decided to take my business to Braman BMW in West Palm Beach instead. Center of Excellence.
-
December 2022 by Rob S.
Tired of their being no inventory here. Other manufacturers appear to have solved their supply problems. Suspect this has turned into a BMW strategy to increase margins. This dealership claims to have 46 vehicles in "inventory" today, but most are "in production." Considering Audi Stuart who has over 100 vehicles on the lot.
-
November 2022 by Scot S.
I keep getting letters from them offering me "above the fair market value" for my BMW.It's a lie. The Trade-In value of my car is thousands of dollars more than their quote.We all know that car salesmen rate below politicians in the trust category, but this lie is so easily proven.
-
August 2022 by Avi B.
Excellent staff, my salesperson was Mr. Stumbaugh (from whom I purchased my first bmw back in 2011). Leased a yellow 2020 M4 convertible in 2019 No pressure at all to purchase, pleasant all around, and walked out feeling I got an excellent deal. Most pleasant experience at a dealership at a long time. Update : 8/2022. Purchased the lease; same sales agent, all from 90 miles away. Smooth transaction.
-
June 2022 by Ingrid Baker
We worked with Ronnie Mc Farland...he is the best!!
-
January 2022 by johnny miller (Johnny Miller V)
Had a great experience for an oil change on my 2018 440! They were very clear in communication and did an excellent job with no hassle at all
-
January 2022 by KELLYMIX UNIQUEDJ’S
Great customer service very professional and honest also patient with customer
-
August 2021 by Chachi B.
Very happy to have come in to see and test drive the BMW X 5 2021 SUV. Dennis our Sales Specialist is magnificent. No preasure, my husband researched lots of info of different types of makers. One common problem people are experiencing is having to wait 6-7 mths for many vehicles due to the factories not being able to get the electronic components such has computerized circuits etc... those parts are mostly manufactured abroad. Many factories are extremely lacking the employees we had in the past. Can't say for all the BMWs. But, mine was built/assembled in South Carolina, USA of course the engine is German made. These vehicles have so much technology put into them. Some of these practically take over the driving of the vehicle with assisted driver modes. Has for me, I'm old school and this scares me to death:-() I'm not ready for auto pilot in a vehicle unless it flys. The selection here at Coggin is as of today a very good one. In September it's always been the best time for me to go vehicle shopping for the current year. Most of you may know the coming New Year inventory would be arriving. Another interesting thing I was informed (Not by anyone at this location) isDealerships are charged by an authorizing entity Fees for not moving for example the 2021 vehicles out on their lot. Obviously, causing them $ loss everyday. As for Cogin BMW. To sum it up their service is fantastic.My husband wanted to build one on line. Now, the only detail I could have put to good use was the massage feature on the front seats. Since, an accident I'm still recovering from sitting on the passenger side. My sciatic nerve tends to flare up specially during long trips. I will get this feature on our next. Sooner then later purchase. ITS WORTH IT;-) I'm NOT TAKING IT WITH ME. Enjoy Whatever makes you happy:-() I chose this SUV from inside the showroom. Loved the pearl metallic paint color. Paying X tra for the Large Tires & Rims was worth the X tra $$$. I felt safer, also these tires in my opinion rode better then the smaller ones. Much to my surprise BMW did not bring a spare tire. I called our Sales Rep Dennis. He educated me as to BMWs (At least 2021:) do not for the MAGNIFICENT REASON that they do not stop functioning with a nail puncture, or any other type of incident. He did say, the vehicles computer system will warn you of an incident and details to have them serviced. He mentioned as long as you do not let them get to the point of over wearing, there are no worries of a Blow-Out on the Hwy or road. ***One thing, they do not last the 40k miles. The life is aprox 25k. In my case I'm ok with this. I'd prefer not dealing with the proverbial flat tire. Specially, at high speeds. They are pricey to replace. From Dennis in Sales to my own Consultant Katie Fitzgerald, University Grad Certified I.T. expert who can absolutely program anything in these vehicles. Available by Appt. I've used her services several times. She's patient, professional, represents this entity in a 5 Star manner. Complimentary Car Wash Is Part Of The Great Service No Appt Necessary Come In Anytime You Need To. My New 2021 X5 SUV & I Are Very Happy.So Glad We Purchased Here:-)
