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November 2023 by Tubias Avant
Steer clear of this place, I took my cylinder heads in to be checked and cleaned 1 week turned into 2 weeks then 3 weeks and now 4 which I just picked up, nothing but excuses after excuses from the machinery guy. I was told $360 for my head job then when I picked them up I was given a $499 tab which is unacceptable.NEVER again would I do business here.
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November 2023 by David Ellis
Came to buy parts for my car
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July 2023 by Brad Johnson
I just want to give huge shout out to Adrian at your store,he definitely goes above and beyond his duties with professional advice, and a great helpful attitude!this store in general
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February 2023 by Helen Rychlicki
Some of the staff are just not friendly can't be bothered to work. Glad it's a drop off place for UPS though
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October 2022 by 007 Bond
Great service from staff and good luck Gary with your new adventure.Your favorite English man
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September 2022 by Douglas Fisher
Mark was great. He installed a battery in my car. Very simple and painless process. Thank you Mark and your great team..
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July 2022 by Michael Hamburger
There are a minimum of at least 2 ways to handle any situation. Unfortunately for me today, I was greeted by the utterly rude lady. I attempted to return an Amazon item, as Advanced Auto is listed as a return location. I’ve dropped of a few Amazon items here over the last few years. Normally, I’m greeted by nice people who are not genuinely annoyed by someone attempting to make a return to Amazon. Today wasn’t my day. I was informed that they are not setup to take an item without a box and a label. It was like pulling teeth to have this lady tell me where I needed to go to complete my transaction.Hey quick idea…. If being an Amazon return location isn’t ideal, cancel the program but for heaven’s sake, don’t take it out on people who are just trying to use the system you’ve volunteered for.Advanced Auto Parts, you’re better than this and as a loyal customer, we deserve better.Edit- in response to the reply below. I was attempting to return a pair of children’s sandals made out of foam. Their total weight per shoe is less than a half pound. Regardless, your employee could have said the exact same things she said without being rude and nasty. Her behavior left me leaving your store and questioning why she chose that route? Obviously, here is the end result.
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November 2021 by Robert Schrumpf
The employee behind the counter went out of his way to help solve my problem.
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November 2021 by Me
Helpful & had part In stock
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October 2021 by cynthia carswell
staff very friendly and knowledgeable UPS a extra blessing
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September 2021 by Louis Cadle Jr
Wrong oil filter, replaced w/o hesitation, big win for them...
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May 2021 by Anthony Cartagena Soto
Good people
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February 2021 by Lobo
I bought a set of inexpensive wipers for my van. Package said they would fit my vehicle, they didn't work .
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January 2021 by Tom Callahan
I bought a vw blower motor for $107 even though I could get it online cheaper, but I try to support local businesses. I've shopped there for years, even with higher prices.The part was the wrong part so I took it back for a refund.I didn't have my driver's license with me and they refused to return. I was forced to make a hour round trip home to get my license.I got my refund only after I complied with their policy. Even though the guy that sold it to me was standing there.I will never shop at advanced again. I will buy cheaper online. That's what they can do with their policy as they go out of business.
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November 2020 by Bud Edmond
Nice I always get what I need
