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August 2023 by Paul B.
Awesome service, friendly, knowledgeable and accommodating. I strongly recommend this branch.
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May 2023 by Hank Sutherland
If only I could give zero stars. I went to the branch to deposit a check received from my insurance company for hurricane ian damage. this is one of many checks received so far and they have all been made out to me and my wife. I have always entered the branch (multiple different branches depending on where I am and where I'm going) and endorsed the check and deposited. For some reason, yesterday they would not accept the check unless my wife also endorsed it. In all the years I have been banking at Wells Fargo and other banks, no one has ever refused a deposit because my wife (WHO IS ON THE ACCOUNT) didn't endorse it. Extremely inconvenient and rude.
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September 2022 by MrBdubbs79
Never really felt compelled to write a review for a bank until my experience at this location. Wilmer was awesome. Great customer service. I was having an awful day prior to going to the bank and when I left I was actually in a pretty good mood. Wilmer is the type of person you want representing your company.
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November 2021 by rachel fisher
Kathy is always so kind and helpful. It is always refreshing having her positive, sweet energy while running errands!
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October 2021 by Salvador Escobar
Nerina , she is a very kind and helpful person, she helped me in everything, thank you nerina
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December 2019 by Mike Wz
This is the friendliest and most helpful Wells Fargo branch we have been to. They go out of their way to make you feel welcome and know many of their customers by name. A great team! Special thanks to Nerina for helping us with all our Notary needs which can be cumbersome..but we appreciate your time and help!
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June 2018 by Wendy Bennett
Very rude teller. ..probably a former TSA agent. We will be banking with a bank that prides themselves on great customer service( 53 bank. Such a shameful represtitive for Wells Fargo.
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January 2018 by Mike Marshall
Teller name Amelia was incredibly rude. Was asking about unauthorised charges on card she kept saying YOUVE BEEN USING IT.
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January 2017 by Geraldine Smith
In & out
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January 2017 by Paula M.
after 20 years as a member and dedicated customer,the treatment I received in this facility. Has proven to be the final strw. The corruption, was one, the inability of the staff at a Georgia office to acknowledge that New Mexico is a state, "I'm sorry maaam we don't accept pesos" I even had the bank manager come forward. he stated the same. I sat next to a fax machine in Spain waiting for a confirmation letter. They continually said, your machine doesn't work! I said "do you know you have to dial 011 first?" The bank manager hung up and the fax arrived. Unfortunately this was a major San Francisco office. But this particular branch in Fort Myers. That is that. 20 years dedicated customer. They cannot repute this because I recorded it.
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September 2016 by Amy E.
A bank is a bank is a bank. ATM is a drive up, so it makes needing cash a little fun when you're on foot (as in, you park somewhere in the Publix lot to do shopping and don't want to move your car to get money). Otherwise, the times I've been inside, the place has been clean, the staff nice, and nothing major to complain about.
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July 2015 by Tommy Russell
The worst customer service I have ever experienced in a bank. CS Manager Stacy Wood is perhaps the rudest person and should not be working with the public. Had a question about a fee because I just opened an account and she interrupted the teller with "whats going on over here" and said "ATM fees are standard what do you expect". I told her that I didn't appreciate being spoken to in that tone. Wells Fargo, you just lost another customer. Update - Wells Fargo Management made a change and Stacy is no longer at this branch. The new person is professional and polite. Good Job, Changing from a 1 star to 5
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October 2014 by Doc’s Painting
No customer service !
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February 2013 by Lady Fitz
My BFF is the Service Manager there. :-)
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November 2011 by A Google User
Now Wells Fargo Bank. Great customer service. I needed some papers signed & certified. They took care of my needs. Great staff willing to assist.
