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January 2024 by Roza Alekseeva
I very disappointed with service in this Wells Fargo branch. I was planning vacation and I needed cash for my travel. When I came to do this, I was shocked how they treated me. Chaser’s name is Cristal or something like that, she was look very unhappy to give me my money and I think they give me $20 bills, even I asked them $50 or $100 bills. She was very unprofessional and didn’t talk to me nicely. I am gonna call for Wells Fargo management and complain about what happened.
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January 2024 by anthony penwell
I tried to go inside the bank with 10 grand in hundred dollar bills. I tried to get 5000 in 50.00 bills and try to get another 5000 exchange for $20 bills. They refused my service because I do not have a bank account with them. I bank with Bank of America and stopped here because it was the first bank on my way out of my house. The fact that Wells Fargo would not do this for me simply just because I do not bank with them would make me never invest my money or put my money in a Wells Fargo bank. That is the lousiest excuse I've ever heard. 2 just exchange money it's not like I handed her 10000 in fake hundred-dollar bills. Thank you for letting me know why I would never bank with Wells Fargo.
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January 2024 by Hobo_Nobo
We arrived at this Wells Fargo nearest where mom and dad live in the villas. Around 3:00pm on Jan 11th. Dad, inadvertently wrote a check from the Wells Fargo account which over-drafted. We received notice from his Wells Fargo app which was just an oversight on his part. and went to the bank to rectify. We were greeted by Lizzy at the counter. She was extremely helpful and guided us through what we needed to do. Our experiences were above exemplary with Lizzy. She was great.
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January 2024 by Lake Ham
Lissy was so rude and not helpful at all she should get fired
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October 2023 by jordan wenner
Very poor service and no desire or motivation by the employees. As I stand in line waiting to make a deposit you see employees just kinda walk around with no purpose and just watch as one teller takes care of people and let the line grow longer and longer it took me over an hour to make a deposit.
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October 2023 by Sean Reppert
Horrible service managers can't do they're jobs worst back in Lee County
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September 2023 by Dennis Shelton, Sr
Good customer service at this location
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May 2023 by kathi ahern
I am and always will be a loyal customer of Wells Fargo, Especially this branch with Charles Harris the manager, and Lou, and Emma. They have treated me and my sister Carol with the utmost respect and like family. We think of them as family. They are so patient with us seniors and help us with so many things.I was late getting to my appt. with Lou, but she still helped me with so many items, and then because I had so many other items needing to be done, she recommended Emma to finish everything else the next day, which was great, we had a time sensitive group of things to be done. Emma did a fantastic job of finishing all the items, and helped me with things I did not even know about. Job well done everyone, I appreciate all your help
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March 2023 by Arlet Martinez
Was there for two hours and made me make the line two times. Horrible experience
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January 2023 by Jim Greig
Excellent friendly helpful service.
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August 2022 by William H.
They were very easy to work with and VERY helpful. I just wish that they were local to New Hampshire!!!!!
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July 2022 by UniqueWay Travel
Charles was amazing. His level of expertise, caring , knowledge makes him a super star 5 stars is not enough. I wish I would have taken a picture of Charles but I forgot.
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January 2022 by JR Bosch
Left goldenwood location where I sat forever not moving. Got to this location and the gentleman on drive thru was quick and efficient! Kudos to him!!!
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February 2021 by leo hernandez
I met all the guys that worked there there all pretty helpful to all costumers, some people get mad cause of the new rules for the virus, but they have to understand there just doing there job.
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February 2021 by Maria Trotter
Came in the drive thru to make a deposit for our company and sat without being greeted for over 10 mins then I pressed the button to get some assistance due to three new vehicles pulled up and was greeted and helped before me, when Matthew finally answered he began to over talk me and we began to argue over the intercom. He was by far the rudest most unprofessional teller I’ve ever encountered. I feel that’s no way to handle any customer especially over the drive thru intercom. Branch 0066743 really need to do something about him and his unprofessionalism attitude. My corporate office is made aware of how I was treated and I will be contacting this one as well.
